Help Desk Specialist

2 weeks ago


Perryville, United States Toyoda Gosei Americas Full time
Summary

The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world.

Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Help Desk Specialist in the CIS department. The Help Desk Specialist functions with a high degree of autonomy under the direction of the Senior Manager-CIS, and is responsible for providing professional level CIS end user and general CIS support for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (NAMCs).

Primary Duties and Responsibilities
  • Tier 1 support for printer, tablet, scan gun/RFID equipment, PC/software configuration and troubleshooting
  • Configure/install/setup and resolve problems with computers, printers, email and phones; escalate as needed
  • Provide/relay feedback to improve systems/processes/procedures to appropriate CIS team members
  • Support wire tracing and network cable termination
  • Support ticket maintenance in assigning, updating, and closing tickets as needed
  • Remain abreast changes in the industry, and share that knowledge appropriately (Yokoten)
  • Drive optimization by being actively engaged in continuous improvement efforts
  • Function in a highly collaborative environment where flexibility and teamwork is crucial to organizational and individual success
Qualifications and Competencies
  • Required Qualifications and Competencies
    • Minimum of one (1) year in a help desk position
    • Experience with wireless networks, troubleshooting, and remote access
    • Proficiency using Microsoft Office Suites 2021
    • Ability to consistently meet deadlines
    • Effective verbal and written communication skills
    • Effective attention to detail, problem solving, analytical and organizational skills
  • Preferred Qualifications and Competencies
    • Experience supporting a manufacturing environment
    • Familiarity with basic network topology and switches
Benefits (subject to eligibility):
  • Insurance (Health, Dental, Vision, Prescription Drug Program)
  • Company Paid STD, LTD, Life, and AD&D
  • Generous Employer Contribution to HSA
  • Short and Long Term Disability
  • 401K Company Match
  • Paid Time Off/Holidays
  • Free Employee Assistance Plan (EAP)
  • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.)
  • Multiple Free Wellness Programs Offered

  • Front Desk Agent

    5 months ago


    Perryville, United States Great Wolf Resorts Full time

    Pay: $0 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Hiring immediately with full-time,...


  • Perryville, Kentucky, United States Sevita Full time

    Unlock a Rewarding Career at SevitaAt Sevita, we believe that every person deserves to live a full, more independent life. As a Caregiver Support Specialist, you'll play a vital role in helping individuals with intellectual and developmental disabilities achieve their goals and aspirations.Key Responsibilities:Provide personal care and support to individuals...


  • Perryville, Arkansas, United States State Farm Full time

    Job Title: Property Field Inspection Claim SpecialistOverviewAt State Farm, we're committed to being good neighbors and helping people. As a Property Field Inspection Claim Specialist, you'll play a critical role in handling accidental and weather-related claims for homeowners, commercial properties, and large losses. Your expertise will be essential in...


  • Perryville, United States State Farm Full time

    OverviewAt State Farm, we're committed to being good neighbors and helping people. As a Property Field Inspection Claim Specialist, you'll play a critical role in this mission. You'll work with policyholders, insurance agents, and other stakeholders to resolve claims efficiently and provide exceptional customer service.ResponsibilitiesConduct on-site...


  • Perryville, United States State Farm Full time

    OverviewAt State Farm, we're committed to being good neighbors and making a positive impact in our communities. As a Property Field Inspection Claim Specialist, you'll play a critical role in helping us achieve this goal.ResponsibilitiesConduct on-site inspections and assessments of property damages for both residential and commercial claimsCollaborate with...


  • Perryville, Arkansas, United States State Farm Full time

    Property Field Inspection Claim SpecialistAt State Farm, we're committed to helping people, investing in our communities, and making the world a better place. As a Property Field Inspection Claim Specialist, you'll play a critical role in delivering exceptional customer service and ensuring that our policyholders receive the support they need during times of...


  • Perryville, Kentucky, United States State Farm Full time

    At State Farm, we're committed to being good neighbors and helping people. As a Property Field Inspection Claim Specialist, you'll play a critical role in this mission.As a key member of our team, you'll be responsible for handling accidental and weather-related claims for homeowners, commercial properties, and large losses. Your expertise will be essential...


  • Perryville, Missouri, United States Buchheit Inc Full time

    Job Summary:Buchheit Inc is seeking a skilled Feed Mill Operations Specialist to join our team. As a key member of our operations team, you will be responsible for performing the day-to-day operations of our feed mill, ensuring the efficient and safe processing of feed and seed products.Key Responsibilities:Bags feed/seed for warehouse and deliveryOperates...

  • Mercy Perry

    1 month ago


    Perryville, United States Mercy Full time

    Mercy Hospital PerryInfection PreventionMonday - Friday8:00am-4:30pmBenefit Eligible! We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your...


  • Perryville, United States Community Counseling Center Full time

    Job Title: Family Support ProviderCommunity Counseling Center is seeking a dedicated and compassionate Family Support Provider to join our team. As a Family Support Provider, you will play a vital role in supporting families with children who have behavioral or emotional disorders.About the Role:As a Family Support Provider, you will work closely with...


  • Perryville, Maryland, United States IKEA Full time

    Key Responsibilities:As a Product Recovery Associate at IKEA's Customer Fulfillment Center, you will play a vital role in giving products a second chance. Your contributions will help prevent unnecessary costs while keeping sustainability in mind.Main Tasks:Continuously respond to identified damages to ensure products are restored to their original...

  • Nurse Care Specialist

    2 weeks ago


    Perryville, Kentucky, United States AMN Healthcare Full time

    Job DetailsM/S ratio is generally 1:5, rarely may go to 1:6. The facility has 22 patient rooms with a wide variety of patient care needs. This is a small town with a warm, family-type atmosphere. Travelers can extend their stay and enjoy the benefits of working with AMN Healthcare.BenefitsWe offer competitive pay rates, free quality private housing, medical,...


  • Perryville, United States Mercy Full time

    OverviewWe're a healthcare organization dedicated to delivering compassionate care and exceptional service. Our mission is to bring healing to our communities through innovative and patient-centered care.As a Medical Technologist/MLS, you will play a critical role in our laboratory team, performing and interpreting complex laboratory tests to aid in patient...


  • Perryville, United States Hollywood Casino Perryville Full time

    Hollywood Casino Perryville is changing the face of entertainment. We're looking for talented individuals who share our passion for delivering exceptional experiences. As a Food Court Cook, you'll be part of a dynamic team that's dedicated to providing top-notch service and cuisine to our guests. **Key Responsibilities:** * Prepare and cook food to order,...


  • Perryville, Arkansas, United States State Farm Mutual Automobile Insurance Company Full time

    Property Field Inspection Claim SpecialistAt State Farm, we're committed to helping people manage risk and recover from unexpected events. As a Property Field Inspection Claim Specialist, you'll play a critical role in ensuring our customers receive the support they need during difficult times.Key Responsibilities:Conduct thorough on-site inspections of...

  • Mercy Perry

    1 month ago


    Perryville, MO, United States Mercy Full time

    Mercy Hospital PerryInfection PreventionMonday - Friday8:00am-4:30pmBenefit Eligible! -We're a Little Different -Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your...