University Program Specialist II
1 week ago
Position Information
Working Title
University Program Specialist II (Business Counselor / Small Business Specialist)
Position Number
819881
Appointment Type
Permanent - Full Time
Tenure Track
No
FTE
1 = 40 hours/week, 12 months
If time limited, duration date
Position Overview
Primary Function of Organizational Unit
The primary mission of the SBTDC is to support economic development in the state by providing assistance in the start-up, successful operation and expansion of small businesses and by facilitating technology development and transfer within the state's small business community. In carrying out its mission, the SBTDC cooperates with and fully utilizes a broad range of programs and resources in the state but its primary attention is focused on leveraging the management and technical assistance resources of The University's constituent institutions and other colleges and state supported resources.
Primary Purpose of Position
This individual provides counseling, training, research, and technical assistance services to small and midsize business owners and/or individuals and firms developing or expanding products, technologies, or markets. This person is responsible for one-on-one client counseling and for preparation time, as well as maintenance of confidential client records and program performance. Significant outreach is required within the center's six-county service area. The counselor will also assist the design and delivery of training programs sponsored by the SBTDC.
Required Knowledge, Skills, and Abilities
A broad general knowledge of the principals and practices of small business is required. The employee must have strong computer skills, particularly with regard to word processing, developing spreadsheets, and database management. A demonstrated ability to develop and analyze financial statements (income statement, balance sheet, and cash flow) is imperative. Employee must have a working knowledge of techniques used in collecting and interpreting market.
Preferred - Master's degree in business or other relevant field with two years of relevant work experience. In lieu of a Master's degree, a Bachelor's degree and 4 years of relevant work experience.
Minimum Education/Experience
Bachelor's degree and one year of experience related to the area of assignment; or and equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Licenses or Certification required by Statute or Regulation
None
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Primary Responsibilities and Duties
Function
Consulting/Advising
Describe the specific tasks and responsibilities related to the function.
Counselor. (65% of work time) The Small Business Specialist I is responsible for client counseling. This responsibility includes direct client contact in one-on-one meetings and through telephone and written communications. It also includes the very substantial time, which must be committed to adequately, research, prepare materials and recommend courses of action to clients who are counseled.
Much of the work is technically based and requires attention to detail. The person filling this position must exercise great care and discretion in assisting the SBTDC's clients. Absolute confidentiality of client information must be preserved.
Both the SBTDC and its clients will be directly affected by the quality of service provided through this position. Errors or the failure to exercise care in advising clients could cause irreparable harm.
Function
Program Management
Describe the specific tasks and responsibilities related to the function.
The person filling this position will have responsibilities for promoting the SBTDC throughout the multi-county area served by that center. This includes representing the SBTDC at meetings and conferences, making contacts with potential sources-of referrals and with prospective groups of clients and developing promotional materials and programs.
Function
Business and Records Administration
Describe the specific tasks and responsibilities related to the function.
The person filling this position is responsible for the timely and accurately maintenance of confidential client records and for periodic reporting on program performance.
Function
Training
Describe the specific tasks and responsibilities related to the function.
This Small Business Specialist will assist in the design and delivery of training programs sponsored by the SBTDC.
Function
Other Duties as Assigned
Describe the specific tasks and responsibilities related to the function.
Other duties as assigned.
Posting Detail Information
Posting Number
EPA03130P
Open Date
03/15/2024
Date desired for closing or initial review
Close Date
06/26/2024
Open Until Filled
Yes
Date Position Available
Special Instructions to Applicants
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