Chick-fil-A Hospitality Director

1 week ago


Baton Rouge, United States Chick-fil-A Full time
Description
Chick-fil-A Bluebonnet is hiring a professional who wants to apply their experience in the field to our team. Chick-fil-A was voted as America's favorite quick-service restaurant, and we pride ourselves on having a fast-paced growth culture where leaders are continually developing and enhancing their skills and the skills of those around them.

This includes high-level hospitality experience, business acumen, coaching, and overall leadership ability. The Hospitality Director will serve on the senior leadership team and report to the Owner/Operator. The Hospitality Director oversees everything in the front of house, while encouraging our team to meet our operational, service, and revenue goals.

Compensation is commensurate with availability and experience.

Position Type: Full-Time

Our Benefits:

-Health Benefits with Employer Contribution

-Paid Vacation

-Retirement Matching

-Employer Meal Contribution

-Clothing Stipend

-Leadership Development Seminars

-Sundays Off

Responsibilities include:
  • Leading a team of dedicated leaders towards common business and service goals
  • Communicating with team members, leadership, and Chick-fil-A Inc staff
  • Planning, organizing, assessing, and executing business goals
  • Scheduling, Supply Chain Management, Human Resources, and other managerial responsibilities
  • Conducting and organizing team wide meetings and events
  • Overseeing team moral and culture
  • Solving business challenges quickly and effectively
  • Developing a leadership team within the business
  • Growing personally and professionally independently
  • Ensure that Team Members work at a pace to maintain the restaurant's established speed of service guidelines.
  • Executes proper security, cash handling, and control procedures to hold cashiers accountable to policies and procedures.
  • Ensures that Team Members monitor the dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout the shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.
A job at Chick-fil-A is more than just a job. It's an opportunity to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Requirements
  • Minimum 18+ years or older
  • Previous customer service experience preferred
  • Previous leadership experience an asset
  • Ambitious
  • Team-oriented
  • Friendly
  • Honest
  • Managing a high-stress fast paced environment


Company Information
At Chick-fil-A, you have an opportunity to partner with a local entrepreneur to create a local brand We serve some of the most craveable food anyone has ever tasted, but our legacy extends far beyond great food. Our commitment to personal excellence has built a strong foundation for us to make an outstanding impact on this world. Our passion is to groom young men and women into professionals. We give true opportunities for individuals to lead at a high level and have a lasting impact on the world. Join us today and change your future forever.
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