Customer support/account rep

4 weeks ago

Columbus, United States Randstad Full time

Our client is seeking dedicated Customer Support Service Professionals to join their team. As a key player in client interactions, you'll handle incoming phone calls related to various service inquiries on company accounts. Your role is crucial in responding with a high degree of accuracy and efficiency, consistently meeting key department performance metrics.

salary: $19.16 - $19.17 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's Cash Management products and services, client's Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
•Ability to contribute in a fast paced, team-oriented environment.
•Aptitude to multi-task and adjust quickly to change in a busy financial service ce

Skills

Patient Support Call Center Support Customer support
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

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