Front Desk Operations Supervisor

4 weeks ago


Carson City, United States Marriott Vacations Worldwide Full time

Location: Front Desk Operations Supervisor

in

Grand Chateau

at

Marriott Vacations Worldwide

Location * **Location:** 75 East Harmon Avenue

**Job Description** $1,000 SIGN ON BONUS This bonus is for new hires, rehires and supervisors. Internal candidates, college programs, and managers are excluded. Payments are in $500 increments at 30 and 90 days, paid on the following paycheck. **JOB SUMMARY** Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply owner/guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to owner/guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve owner/guest requests. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. **CORE WORK ACTIVITIES** * Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. * Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. * Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. * Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. * Ensure adherence to quality standards. * Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. * Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. * Perform other duties as assigned. * Attention to customer service with a professional and pleasant personality. * Available to work a flexible schedule including evenings, weekends, and holidays. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

#J-18808-Ljbffr



  • Oklahoma City, United States Colcord Hotel Full time

    Job Title: Front Desk Supervisor Job Summary: We are seeking a highly motivated and experienced Front Desk Supervisor to join our team. The Front Desk Supervisor will be responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay....

  • Front Desk Supervisor

    3 weeks ago


    Kansas City, United States Hilton Hotels & Resorts Full time

    Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Front Desk, Supervisor, Hospitality, Customer Service, Hotel

  • Front Desk Supervisor

    3 weeks ago


    Atlantic City, United States psg Full time

    Position: Front Desk Supervisor Location: Atlantic City, NJ JOB DESCRIPTION T itle: Front Desk Supervisor Reports To: Community Manager FLSA Status: Non-Exempt Supervises Others: No Primary Responsibilities: Meets and greets residents; checks guests Front Desk, Supervisor, Customer Service, Hotel, Staffing, Communication


  • Oklahoma City, United States Colcord Hotel Full time

    Job DescriptionJob DescriptionDescription:Job Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and experienced Front Desk Supervisor to join our team. The Front Desk Supervisor will be responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests...


  • Oklahoma City, United States Marcus Hotels Full time

    ** Front Desk Supervisor** **** The Front Desk Supervisor is responsible for assisting the Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Also responsible for supervising the front desk staff and assisting with greeting guests, checking guests in...

  • Front Desk Supervisor

    3 weeks ago


    Plant City, United States Shaner Hotel Group, Inc. Full time

    The Front Desk Supervisor is responsible for maintaining a high quality of service offered to guests through the management of reservations, registration and guest accounting. The Supervisor must keep staff informed of all new policies and procedures Supervisor, Front Desk, Management

  • Front Desk Supervisor

    2 weeks ago


    Kansas City, United States Atrium Hospitality Full time

    Hotel: Kansas City Homewood Suites. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Pay Rate: $19.95 At Atrium Hospitality, we want our associates to have positive experiences; and Front Desk, Supervisor, Customer Service, Hotel, Associate

  • Front Desk Supervisor

    2 weeks ago


    Junction City, United States Atrium Hospitality Full time

    Hotel: Junction City Courtyard. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence The Junction City Courtyard by Marriott is seeking a highly motivated, detail orientated individual t Front Desk, Supervisor, Office Manager, Customer Service, Hotel, Associate

  • Front Desk Supervisor

    2 weeks ago


    Kansas City, United States Atrium Hospitality Full time

    Hotel: Kansas City Embassy Suites. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Pay Rate:At Atrium Hospitality, we want our associates to have positive experiences; and we strive Front Desk, Supervisor, Customer Service, Hotel, Associate


  • Kansas City, United States Atrium Hospitality Full time

    Hotel: Kansas City Homewood Suites. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Pay Rate: $19.95 At Atrium Hospitality, we want our associates to have positive experiences; and Front Desk, Supervisor, Customer Service, Hotel, Associate


  • Kansas City, United States KMG Hotels Full time

    SpringHill Suites is looking for an energetic, responsible, reliable, front desk supervisor ready to lead the team to the success of the busy season of Worlds Of Fun! Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Office Supervisor will take the...


  • Kansas City, United States KMG Hotels Full time

    SpringHill Suites is looking for an energetic, responsible, reliable, front desk supervisor ready to lead the team to the success of the busy season of Worlds Of Fun! Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Office Supervisor will take the...


  • Park City, United States Steinlodge Full time

    ** Front Desk Supervisor - Chateaux** **Job Category****:** Rooms Division **Requisition Number****:** FRONT02529 Showing 1 location **Job Details** **Description** Minimum 2 years front desk /resort hotel experience. Supervisory experience preferred. Effective communicator. Excellent interpersonal skills. Strong understanding of hotel property management...

  • Front Desk Supervisor

    24 hours ago


    Arizona City, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...


  • Salt Lake City, United States Grand America Hotels Full time

    Proficient in all front office duties and responsibilities including Front Desk operations: guest arrival and departure, proficient billing skills, guest resolution, employee satisfaction, and camaraderie with hotel leadership. Guest Relations: prima Office Supervisor, Supervisor, Office, Operations, Reservations, Hotel, Business Services


  • Carson City, United States Nevada Retina Associates Full time

    Job DescriptionJob DescriptionSalary: $19-$20 per hourNevada Retina Associates is seeking an enthusiastic and energetic Front Desk Receptionist for our Carson City office. Ophthalmic/Optical or medical/dental office experience is preferred. We are looking for a hard working person who is dependable, punctual, and has excellent customer service and patient...


  • Kansas City, United States Peachtree Hospitality Management Full time

    The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Supervise daily shift processes ensuring all team members adhere to...


  • Culver City, United States Four Points Culver City Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...


  • Carson City, United States MacCall Full time

    **HIRING IMMEDIATELY** Shift: Full-time/Part-time, morning, afternoon, weekend shifts available between hours 7 am - 11 pm Pay: $16.50/hour, $800+ referral bonus available, paid holidays. We're not your typical hotel company. Check us out! Are you looking for a great place to work where flexible schedules don't get in the way of your daily life? Working for...


  • Salt Lake City, United States Fairfield Inn by Marriott Downtown SLC Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...