Sales Support Analyst

2 weeks ago

Miami, United States UD Trucks Full time
Sales Support Analyst
Department :LAM (BP66500)
JobOverview
UD Trucks isknown for our pioneering technologies and products within the commercialautomotive industry. The Sales support function is responsible for end-to-end sales administration process, in its different stages, from productionand sales planning, production, logistics, order book and retail follow-up, andreports related to the area. This function also covers support activities inthe finance and commercial areas, such as credit control, collection follow-upand KPI monitoring/reporting. She/he will be responsible for all theadministrative support for the commercial area as well as the importers, inaddition to being the main point of contact between the hubs, factory in Thailandand order support team in Singapore.

Responsibilitiesand Duties
- Coordinate new trucks sales administration processes for Hub Americas.
- Responsible for demand planning process with markets and factory.
- Manage the production program and order book, in coordination with sales area, factory, bodybuilders and markets.
- Keep the markets informed about order book, backlogs, shipments, and other related topics.
- Invoicing process.
- Follow-up on logistics.
- Monitor and report sales, order intake, order book, inventory and other KPIs.
- Update reports and presentations for Headquarters.
- Support financial area with credit control, letter of credit follow-up, credit check, down payment, overdue and collections.
- Other activities designated by the manager.

Minimumqualifications
- Degree in Business/Administration or related field.
- Minimum 3 to 5 years of working experience in similar roles.
- Overseas business experience in commercial vehicle and machinery is desired.
- Planning, executing, and effective problem-solving skills.
- Ability to create reports (including Power BI).
- Excellent communication and intrapersonal relationship skills.
- Hands-on, result oriented and a holistic view.
- Structured, pro-active and process-oriented way of working.
- Have a strong communication and presentation skills.
- Team player with high level of collaboration.
- Customer support mindset.
- Fluent in written and spoken English and Spanish.

AboutUD Trucks

Partof the Isuzu group, UD Trucks is a global leading international commercialvehicle solutions provider headquartered in Japan. At UD Trucks, we aredefining the next generation of smart logistics solutions through advancedinnovations in automation, electro mobility and connectivity. UDTrucks develops, manufactures and sells a wide range of heavy, medium andlight-duty trucks, operating in more than 60 countries across all continents.Our trucks and people go the extra mile for our customers and businesspartners, day in and day out.

Weare an 8,000+ strong team of colleagues with 40 nationalities who bringdiversity and passion in delivering our products and services. We trust eachother, work collaboratively and embrace change. AtUD Trucks, our purpose is Better Life - to make life better for people and theplanet. We have developed a culture that promotes:

Diverseand friendly culture - Strong cultureof diversity and inclusion, organizing annual events, daily activities and opencommunication platforms including various internal voluntary networks.
Empoweredgrowth - Global exposure and growthopportunities across functions and countries through internal mobility systemand self-driven career opportunities, building a learning organization by enablingself-managed learning supported by the UD Academy.
Flexibilitywith trust - We continue to fully supportboth remote working (where and when applicable) and flexible working hours, weactively encourage our colleagues to maintain a good work/life balance. Youwill have the autonomy and flexibility to split your working time between bothour wonderful, modern and equipped HQ and remotely.

Be part of ourjourney to create Better Life for society, for our customers and for yourself. UDTrucks is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all our colleagues.

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