Current jobs related to Unified Communications Engineer - Oklahoma City - Loves Travel Stops & Country Store

  • Unified Communications Network Engineer Position

    2 days ago

    Maryland City, Maryland, United States Johns Hopkins Applied Physics Laboratory (APL) Full time

    Empowering Decision Makers through Advanced CommunicationsWe are seeking a talented Senior Network Engineer to join our team at the Johns Hopkins Applied Physics Laboratory (APL). As a key member of our team, you will design and implement cutting-edge conferencing and collaboration solutions using commercial and standards-based technologies.Key...

  • Culver City Unified School District Noon Duty Supervisor

    7 days ago

    Culver City, California, United States Culver City Unified Full time

    Culver City Unified School District is committed to providing a safe and supportive learning environment for all students. As a Noon Duty Supervisor, you will play a vital role in ensuring the well-being and safety of our students during non-instructional time.Under the general direction of the school principal or designee, you will be responsible for...

  • Director of Community Development

    2 weeks ago

    Kansas City, Kansas, United States Unified Government of Wyandotte County and Kansas City Full time

    Job SummaryThe Unified Government of Wyandotte County and Kansas City is seeking a highly skilled and experienced Director of Community Development to lead a team of professionals responsible for coordinating programs funded through federal and state grants to assist Kansas City, Kansas' economically disadvantaged residents and neighborhoods.Key...

  • Director of Community Development

    2 weeks ago

    Kansas City, Kansas, United States Unified Government of Wyandotte County and Kansas City Full time

    Job Title: Director of Community DevelopmentThe Unified Government of Wyandotte County and Kansas City is seeking a highly skilled and experienced Director of Community Development to lead our team of professionals in coordinating programs funded through federal and state grants to assist Kansas City, Kansas' economically disadvantaged residents and...

  • Director of Community Development

    2 weeks ago

    Kansas City, Kansas, United States Unified Government of Wyandotte County and Kansas City Full time

    The Unified Government of Wyandotte County and Kansas City seeks a highly skilled and experienced professional to lead its Community Development Department. As the Director of Community Development, you will be responsible for overseeing the management and direction of the department's functions and staff. The ideal candidate will have a strong background in...

  • Audio Video Systems Engineer

    1 week ago

    Oklahoma City, Oklahoma, United States Ford Audio-Video Systems Full time

    Job Summary:We are seeking a highly skilled Audio Video Systems Engineer to join our team at Ford Audio-Video Systems. As an AV Systems Engineer, you will be responsible for designing, installing, and maintaining professional audio and video systems for various facilities, including arenas, airports, schools, stadiums, and more.Key Responsibilities:- Design...

  • Community Development Leadership Position

    1 week ago

    Kansas City, Missouri, United States Unified Government of Wyandotte County and Kansas City Full time

    The Unified Government of Wyandotte County and Kansas City seeks a seasoned professional to lead its Community Development team. As the Director of Community Development, you will be responsible for overseeing programs funded through federal and state grants, with a focus on supporting economically disadvantaged residents and neighborhoods in Kansas City,...

  • Audio-Video Systems Engineer

    2 weeks ago

    Oklahoma City, Oklahoma, United States Ford Audio-Video Systems Full time

    Job Summary:We are seeking a highly skilled Audio-Video Systems Engineer to join our team at Ford Audio-Video Systems. As a key member of our team, you will be responsible for designing, installing, and maintaining complex audio-visual systems for various clients. Your expertise in audio-visual technology, combined with your ability to communicate...

  • Principal Software Engineer

    4 weeks ago

    Oklahoma City, Oklahoma, United States Northrop Grumman Full time

    Job SummaryWe are seeking a highly skilled Principal Software Engineer to join our team at Northrop Grumman. As a key member of our software development team, you will be responsible for designing, developing, and delivering high-quality software solutions using Java.Key ResponsibilitiesDesign and develop software applications using Java, following industry...

  • Principal Software Engineer

    2 months ago

    Oklahoma City, Oklahoma, United States Northrop Grumman Full time

    Job Title: Principal Software EngineerNorthrop Grumman is seeking a highly skilled Principal Software Engineer to join our team of talented professionals. As a key member of our software development team, you will be responsible for designing, developing, and testing complex software systems.Key Responsibilities:Develop Java applications using Agile software...

  • Construction Project Coordinator

    1 week ago

    Oklahoma City, Oklahoma, United States TrueNet Communications Full time

    Job Summary:We are seeking a skilled Construction Project Coordinator to join our team at TrueNet Communications. As a key member of our infrastructure engineering and specialty contractor team, you will play a critical role in supporting the administration of small and short-duration projects for our customers.Key Responsibilities:Partner with internal and...

  • Athletic Coach Opportunity

    7 days ago

    Arizona City, Arizona, United States Gilbert Unified School Full time

    At Gilbert Unified School, we are seeking an exceptional Athletic Coach to join our team.As a key member of our coaching staff, you will be responsible for developing and implementing engaging athletic programs that promote student-athlete growth and excellence.The ideal candidate will possess a strong understanding of athletic principles and a passion for...

  • Telecom Construction Project Coordinator

    1 week ago

    Oklahoma City, Oklahoma, United States TrueNet Communications Full time

    Telecom Construction Project Coordinator Job DescriptionTrueNet Communications is seeking a skilled Telecom Construction Project Coordinator to support the administration of small and short-duration projects for our customers. As a key member of our team, you will partner with internal and external customers to communicate project tasks and schedules,...

  • Telecom Construction Planner

    1 week ago

    Oklahoma City, Oklahoma, United States TrueNet Communications Full time

    Job DescriptionTrueNet Communications is seeking a skilled Construction Planner to join our team in the Telecom Industry. As a Construction Planner, you will play a crucial role in supporting the administration of small and short-duration projects for our customers. This position requires strong organizational, oral, and written communication skills, as well...

  • Inside Solutions Consultant

    2 weeks ago

    Oklahoma City, Oklahoma, United States Cox Communications Full time

    About the RoleWe are seeking a highly skilled and patient Inside Solutions Representative to join our team at Cox Communications. As a key member of our sales team, you will be responsible for handling inbound sales initiatives, developing strategies for selling bundled services, and providing exceptional customer service.Key ResponsibilitiesDevelop and...

  • ROW Agent

    2 weeks ago

    Oklahoma City, Oklahoma, United States TrueNet Communications Full time

    Job Summary:We are seeking a highly skilled ROW Agent to join our team at TrueNet Communications. As a ROW Agent, you will play a critical role in supporting our managers and employees on customer sites, constructing, building, repairing, and inspecting Hybrid Fiber Coax (HFC) networks to provide voice, video, and data to residential and commercial...

  • ROW Agent

    2 weeks ago

    Oklahoma City, Oklahoma, United States TrueNet Communications Full time

    ROW Agent Job DescriptionTrueNet Communications is seeking a highly skilled ROW Agent to join our team in the OKC, OK area. As a ROW Agent, you will play a critical role in supporting our managers and employees on customer sites, constructing, building, repairing, and inspecting Hybrid Fiber Coax (HFC) networks to provide voice, video, and data to...

  • Software Engineer

    2 weeks ago

    Oklahoma City, Oklahoma, United States Northrop Grumman Full time

    Requisition ID: R10167583At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight...

  • ROW Agent

    7 days ago

    Oklahoma City, Oklahoma, United States TrueNet Communications Full time

    Job Summary:The ROW Agent is a critical role at TrueNet Communications, responsible for supporting managers and employees on customer sites. This position requires a strong understanding of telecommunications and construction principles, as well as excellent communication and problem-solving skills.Key Responsibilities:Coordinates with other utilities for...

  • Early Childhood Special Education Teacher at Del Norte County Unified School District

    7 days ago

    Crescent City, California, United States Del Norte County Unified School District and COE Full time

    About the EmployerThe Del Norte County Unified School District and County Office of Education is a unique blend of a school district and a county office of education, serving the educational needs of students and the community in northern California.Our MissionThe district's mission is centered around fostering life-long learners who can effectively...

Unified Communications Engineer

2 months ago

Oklahoma City, United States Loves Travel Stops & Country Store Full time

Req ID: 445592

BASIC PURPOSE: The Senior Unified Communications Engineer/Voice Engineer is an experienced technical leader of the team designing, installing, and supporting the Loves voice network. This position will have a primary emphasis on developing or implementing Contact Center and Digital Communications solutions across the Enterprise. Loves usage of call queuing technology, self-service bots, automation, and digital channels on mobile devices has grown to require focus in these areas. The team will rely on the Senior Voice Engineer to help evolve services provided or develop new services, with a focus on reliability, integration with existing solutions and operational sustainability.

MAJOR RESPONSIBILITIES:

  • Develop and Implement customer solutions with leading-edge Contact Center, Self-service bot, and Customer Platform as a Service (SMS/webchat/digital channel) tools.
  • Leverage APIs and automation to interoperate with other platforms.
  • Configure and manage hardware and software to ensure proper functioning of various voice services.
  • Communicate professionally with other teams and customers.
  • Plan and design solutions to meet business and project requirements.
  • Identify process inefficiencies or opportunities for improvement; suggest solutions.
  • Document product solution or troubleshooting knowledge.
  • Work with IT teams and customers to develop and understand requirements and ensure customer experience.
  • Analyze and troubleshoot hardware and software platforms for various technologies.
  • Support escalation point for existing production voice network, including after normal business hours as needed.
  • Participate in after-hours on-call rotation.
  • Ensure voice network availability and performance.
  • Assist in the development of meaningful metrics and performance baselines.
  • Design and implement process automation where possible.
  • Follow Information Security guidelines to ensure protection of Loves assets.
  • Other duties assigned as needed.

EDUCATION AND EXPERIENCE:

  • Education:
    • HS Diploma or equivalent required
    • Bachelors Degree required
  • Experience:
    • 5+ years of experience in voice design and support position preferred
    • Contact Center software administration experience preferred
    • Cisco CCNA Voice/Collaboration preferred
    • Experience working in a team-oriented, collaborative environment
    • Experience with scripting and automation preferred.

SKILLS AND PHYSICAL DEMANDS:

  • Skills:
    • Technical knowledge of Cisco Communications Solutions: Contact Center, Unity Connection, Unified Communications Manager, WebEx Collaboration, Emergency Responder/E911, Expressways, CUBEs or Session Border Controllers..
    • Understanding of Customer Relationship Management System (Salesforce or similar) and Call Recording tools.
    • Strong Cisco routing and switching knowledge pertaining to enterprise VoIP: FXO/FXS ports, SRST, dial peers, QoS, Voice VLANs and PoE.
    • Understanding of video conferencing endpoints, softphones, route patterns and translation patterns.
    • Ability to script call center applications.
    • Ability to conduct research into issues using utilities such as RTMT and DNA and other applicable technologies.
    • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
    • Strong interpersonal, written and oral communication skills.
    • Ability to present ideas in a user-friendly language and tailor communication style to technical understanding of audience.
    • Highly self-motivated and self-directed.
    • Keen attention to detail.
    • Proven analytical and problem-solving abilities.
    • Strong customer service orientation.
  • Typical Physical Demands:
    • Requires prolonged sitting, some bending and stooping
    • Occasional lifting up to 25 pounds
    • Manual dexterity sufficient to operate a computer keyboard and calculator.
    • Requires normal range of hearing and vision.

**This position will be located at Love's corporate office in Oklahoma City. The position may allow for a hybrid work schedule (2 remote workdays and 3 onsite workdays) after training is complete.**

Key words: Voice Engineer, VoIP Engineer

Job Function(s): Information Technology

Loves has been fueling customers journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The companys core business is travel stops and convenience stores with more than 630 locations in 42 states. Loves continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys award-winning culture.

The Loves Family of Companies includes:

  • Gemini Motor Transport, one of the industrys safest trucking fleets.
  • Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network.
  • Musket, a rapidly growing, Houston-based commodities supplier and trader.
  • Trillium, a Houston-based alternative fuels expert.
  • TVC Pro-driver, a commercial drivers license (CDL) protection subscription service.