Counter Server/Optimist Food Hall

2 months ago


Charlotte, United States Papi Queso Full time
Description
Counter Server / Front-of-House

We are looking for experienced and enthusiastic servers to join our renowned team at Papi Queso Grilled Cheese

Why Work with Us?

Papi Queso Signature Employment Benefits:
  • Highly Competitive Hourly + Full tips
  • Employee discounts
  • Quality of life
  • Growth opportunities
  • Health Insurance (for full-time employees)
  • Dental & Vision Insurance (for full-time employees)
  • 401K (for full-time employees)
Job Overview

As a Counter Server/Front-of-House (FOH) Team Member, you will represent our company and be the first point of contact in delivering high-quality service and hospitality to our guests. Your duties will include:
  • Warmly greeting guests as they enter and leave the restaurant
  • Accurately describing dishes and making appropriate recommendations
  • Correctly entering orders into our Point-of-Sale system
  • Processing payments and serving food or beverages at the counter
  • Maintaining a clean and organized workspace
  • Providing quick, friendly, and accurate service
Qualifications

We are seeking applicants who demonstrate the following qualities:
  • Prior customer service experience
  • A true "people person" providing exceptional and gracious service
  • Experience working with a Point-of-Sale system
  • Ability to work quickly and independently in a fast-paced environment
  • Strong multi-tasking skills
  • Competency in counting money and processing payments
  • Ability to work effectively and efficiently even in stressful situations
  • A genuine commitment to excellence and success
  • Consistency and reliability
  • Cheerful and positive attitude
  • Values teamwork and loves serving and helping others
Applicants must be able to:
  • Smile and maintain eye contact
  • Speak enthusiastically
  • Make emotional connections with guests
  • Stand for extended periods
Average Rate: $17 / hour (Average rate includes hourly wage + average hourly tip earnings)

Requirements
  • 1-2 years restaurant experience in a front of house or bar position
  • Previous experience with restaurant point-of-sale (POS) systems
  • Open availability with holidays and weekend flexibility
  • Able to stand for a 10-12 hour shift and may be required to lift up to 20lbs. occasionally


Company Information
Papi Queso is a chef-driven grilled cheese concept that takes pride in creating a positive work environment. We have taken the simple grilled cheese sandwich, a household staple, and transformed it into a well-thought-out, perfectly executed culinary experience. No shortcuts are taken in our kitchens, and we use only the highest-quality, thoughtfully sourced ingredients while offering exceptional customer service.

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