OPS - Clin Service Representative II

2 months ago

Gainesville, United States University of Florida Full time
OPS - Clin Service Representative II

Job no: 532994
Work type: Temp Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Biology/Life Science, Health Care Administration/Support
Department:29081100 - MD-PATH - UF PATH LABS

Classification Title:
OPS - Clin Service Representative II

Job Description:
Registration: Process registration on all incoming specimens: Initiate patient records for new outreach patients; check demographic information, verify insurance and process required authorizations through a variety of secure resources. Handle daily work queues from Registration /Billing department to ensure no duplicate records are generated and issues are cleared. Review all data entry in queues for accuracy, making
corrections as needed and notifying supervisors/co-workers. Communicate news/ongoing issues to
Registration team and co-workers. Coordinate problem handling with Client Service department to
provide best patient care.

Triage: Receive and record all specimens/slides/blocks/other material into daily receipt log, Pre-accession
specimens, order tests, print labels, attach to paperwork and specimen container; print Test Order form.
Forward copies to appropriate lab department and deliver specimens to designated locations.

Intake/Slide Control: Receive/return and track specimens/slides/cases to and from UF Health Pathology Laboratories satellite laboratory/locations. Distribute slides to the appropriate pathologist. Maintain records of slides sent/received and their distribution points. Assist UFHPL personnel in locating slides that have been
distributed to Pathologists. Internal sweep delivers and picks up slides from various locations within the
laboratory. Track slides to archive/storage and maintain slide archive. Handle internal and external loan out
requests. Return consult materials slides/blocks and batch materials to Outreach clients according
to departmental procedures. Track/scan all materials appropriately and package for delivery by courier or
overnight delivery. Maintain loan-out and follow-up records of outstanding materials.

AP Accessions: Prepare Anatomic Pathology laboratory specimens for designated departments/locations prior to laboratory analysis and testing. Unpack specimens and route specimen by type to various staging area; prepare all specimens received for testing, such as staging of slides, blocks and other specimens. Create
case in laboratory information system [EPIC Beaker] by case type, label all materials and paperwork,
scan paperwork. Deliver specimens to gross room, staging area, laboratory department. Resolve and
documents problem cases.

Reporting [Transcription/Editing]: Responsible for accurate and timely transcription/editing of gross and microscopic surgical reports, nongyn cytology, autopsy reports. Interpret, edit medical dictations according to established departmental procedures. Create preliminary case reports using consultative materials, outside pathology reports, requisitions, and/or gross description dictation. Review patient and case data for accuracy, spelling, grammar and proper medical terminology on all reports. Verify accuracy of ICD10 and CPT codes.
Complete final reports by code from rough draft or dictation by machine and return to pathologist in
electronic form. Create Amendments and Addendums when needed. Resolve issues when possible,
report to supervisor, document all problem cases in customer management system.

CP Accessions / Processing: Prepare Clinical Pathology laboratory specimens for designated departments /locations prior to laboratory analysis and testing. Unpack specimens from branches or ports and route specimens by type to various staging areas. Prepare all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears. Aliquot sample for departments. Prepare excess specimen sample for storage and resolve and document problem specimens.

Expected Salary:
Salary is between $17.50 - $19.50 per hour

Minimum Requirements:
High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

Preferred Qualifications:EPIC or other medical database. Previous registration and insurance verification experience. Medical
terminology.

Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.

The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

This requisition has been reposted. Previous applicants are still under review and need not reapply.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 04 Nov 2024 Eastern Standard Time
Applications close: 10 Nov 2024 Eastern Standard Time

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