Consultant - Digital Workplace (Benefits) - Hybrid

4 weeks ago

Houston, United States Houston Methodist Full time

Note: This position will work mostly remote with some onsite required at the office off of Greenbriar and La Concha. JOB SUMMARY At Houston Methodist, the Consultant for the Digital Workplace (the intranet) position is responsible for comprehensive program management, including coordinating work and administrative support, for programs and is accountable for performance. This position will execute strategies while managing relationships internally with hospital and corporate leadership and externally with clients, partners and vendors. Success in the Consultant position includes partnering with key operations stakeholders to design and successfully execute program elements that ensure leadership engagement of the strategy. This position focuses on the development of a strong network of internal stakeholders that will contribute to and drive the achievement of strategic goals. The Consultant position works independently and collaboratively to proactively identify problems and creative solutions to address requirements and partnering with vendors in assigned areas of responsibility on data, process solutions, and advisement. This position is responsible for various administrative and operational functions, and financial stewardship while providing education and technical expertise related to the program for successful implementation and sustainability. The position is part of HR Communications and will report to the Director of Benefits, Physician Services and HR Communications. Prior digital workplace experience is needed for the role.

PEOPLE ESSENTIAL FUNCTIONS Drive change management within their scope of work by effectively communicating project information to stakeholders, driving accountability to timelines and objectives and managing customer's expectations. Lead, coach and motivate project team members including leadership and front line staff. Validate work plan, duties, responsibilities, and scope of authority with management.

SERVICE ESSENTIAL FUNCTIONS Plan and organize all aspects of the project life cycle for small and medium sized projects including - definition of scope, objectives, compliance and governance. Determine staffing requirements, and allotment of available department resources to various phases of the project including direction and coordinate activities of project personnel. Shadow and round in assigned areas or projects to assist with information gathering related to people, process and priorities. Prepare reports for management, client and others.

QUALITY/SAFETY ESSENTIAL FUNCTIONS Establish and maintain a relationship with Internal Audit and Business Practices to ensure adherence to all State and Federal regulations and to gain input on risks and mitigation plans. Maintain and adhere to the Internal Consulting team standards and departmental processes. Oversees and develops methodology to ensure compliance to all regulations and policies directly connected to Internal Consulting initiatives.

FINANCE ESSENTIAL FUNCTIONS Drive project performance to expected financial and process improvement outcomes including ROI and other project-based KPIs. Assist leadership with identification of areas where optimization can have a positive financial impact related to the Houston Methodist system. Helps team to meet ROI targets provided by the CFO.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS Support Senior Strategy Consultant and Leadership with ongoing improvement initiatives by planning, implementing and monitoring compliance. Support system standardization of key business and operational processes to improve operational, financial and patient outcomes.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION Bachelors degree in business, nursing or related field required MHA, MBA, MSN or related degree preferred

WORK EXPERIENCE Five years experience in implementing and supporting complex medium to enterprise scale projects, preferably in a healthcare environment. Three years experience with masters degree.

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