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Front Desk Admin
4 weeks ago
Description
In this role you will:
- Provide administrative services associated with a high patient volume medical clinic.
- Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE.
- Schedule patients using the electronic medical records system, collect and update demographics, insurance, and authorizations as necessary.
- Greet and check-in patients, and perform cash collections.
- Ensure that proper procedures and policies are followed. Act as a liaison between the patients, providers, nursing staff, house staff and health system administration.
Required:
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Ability to communicate professionally and effectively with physicians and staff in a high volume setting.?
Excellent organizational skills and ability to prioritize assignments
Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
Preferred:
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Skill in using a PC with associated programs including Word, Excel, and Email
Skill in demonstrating work experience with a database computer program
Knowledge of major medical insurance plans and types of coverage provided
Knowledge of medical terminology
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