PAS Outpatient Site Scheduling Specialist, Full Time

3 weeks ago


Eatontown, United States CareerBuilder Full time

PAS Outpatient Site Scheduling Specialist, Full Time
Req #:

45488

Category:

Clerical / Administrative Support

Status:

Full-Time

Shift:

Day

Facility:

Childrens Specialized Hosp

Department:

Admin Monmouth

Location:

Children's Specialized Hospital (CSH),
200 Wyckoff Road, Eatontown, NJ 07724

Job Summary
The outpatient site scheduling specialist is a critical role at the local level in ensuring patients and families receive optimal service and timely access to care. Provides onsite scheduling, and manages waitlist for multiple disciplines at the local level. Responsible for optimizing booked rates by collaborating directly with onsite leaders and clinical staff to coordinate schedules.
Essential Job Functions
Works closely onsite with clinicians to manage and optimize access to care for patients and families to achieve optimal booked rates
Meets regularly with site leaders to manage schedules of clinical staff
Actively manages waitlist for local sites and, along with PAS Site Manager, provides suggestions to local clinical leaders for needs based on waitlist
Schedules appointments based on requests from local site clinicians, leaders, and patients and families.
Ensures accuracy of intake information, inclusive of demographics, insurance information, referrals, and prescriptions, if needed for services line
Utilizes HRO principles, inclusive of AIDET, Five Tones, and validate and verify to provide excellence in customer service and the patient experience.
Able to think creatively and proactively while maintaining adherence to guidelines, policy and procedures.
Actively participates in meetings and huddles with the onsite local teams
Adheres to the productivity expectations as determined by local PAS Manager and Directors
Works effectively with others and proactively problem solves
Other duties as assigned
Formal Education and Job-Related Experience
Good verbal and written English communication skills.
Experience with electronic medical records preferred
Proficiency with internet-based technologies including Microsoft office, data entry, and navigation of multiple applications
Sensitive to patient confidentiality, and maintains HIPAA compliance
High school degree or equivalent

RWJBarnabas Health is an Equal Opportunity Employer

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