Customer Service Representative

7 months ago

Vista, United States AMPM Full time
Description
We are seeking Customer Service Representatives for our company. We offer competitive benefits such as 401K, vacation, sick time and more

We take pride in providing a safe, friendly, fast & clean experience to all of our customers

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Issue receipts, refunds, credits, or changes due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas.
  • Establish or identify prices of goods, tabulate bills using calculators, cash registers, or optical price scanners.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.
  • Accept EBT and Coupons as applicable.
  • Resolve customer complaints.
  • Sell Lottery and Lotto tickets and other items to customers.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Sort and count currency and coins.
  • Process merchandise returns and exchanges.
  • Answer customers' questions, and provide information on procedures or policies.
  • Pay some invoices by cash from POS.
  • Request information or assistance using paging systems.
  • Stock shelves, and mark prices on shelves and items.
  • Compile and maintain non-monetary reports and records.
  • Offer customers carry-out service at the completion of transactions as needed.
  • Cashiers are tasked with maintaining clean and orderly stations. This includes servicing and cleaning the public restrooms, cleaning the windows and countertops, vacuuming, sweeping and mopping the floors, as well as organizing shelves.
  • Responsible for maintaining the store inventory, stocking and re-stocking shelves, replenishing product in shelving, coolers and hot food area. Must be available to prepare the hot food, as well. Occasional maintenance may be required on drink machines.
  • Responsible for maintaining and refilling the outside washing dispensers.
  • Required to ensure satisfactory customer service by greeting customers and assisting them with any needs or questions.
  • This position is often called upon to help locate or recommend a product(s) to customers.
  • If needed, may be required to assist with fueling tanks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Performs other duties as assigned by the Store Manager.
  • Performs all duties with minimal supervision.
  • Ability to lift or move up to 50 LBS
  • This Job Description may change periodically as required by business necessity, with or without advance notice to employees.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions, and extreme cold (non-weather). The employee is occasionally exposed to work in high, precarious places, fumes or airborne particles, and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

WE are an EOE/M/F/O/V/SO

Benefits:
  • 401(k)
  • Flexible schedule
  • Paid time off
Schedule:

Day shift

Holidays

Monday to Friday

Night shift

On call

Overtime

Weekend availability

Experience:

Customer service: 2 years (Preferred)

License/Certification:

Food Handler Certification (Preferred)

Shift availability:

Night Shift (Preferred)

Overnight Shift (Preferred)

Day Shift (Preferred)

Requirements
  • Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Language Ability:
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Math Ability:
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Reasoning Ability:
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Computer Skills:
  • To perform this job successfully, an individual should have knowledge of cash register and scanner.
  • Education/Experience:
  • One to two years related experience and/or training.
  • Certificates and Licenses:
  • ABC lead training and food handler's card
  • Knowledge, Skills and Other Abilities:
  • Good time management
  • Excellent written and communication skills
  • Ability to work and thrive in a fast-paced environment
  • Previous experience in retail, convenience store, food service and customer service
  • Physical Demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The employee is occasionally required to climb or balance, and taste or smell. The employee must frequently lift and/or move up to 50 pounds.


Company Information
Across five states on the US's pacific coast - from southern California to north Oregon - ampm is the highway retail-and-rest brand of choice for motorists. With around 950 outlets, many of which are attached to bp fuel stations, the brand is well known for the quality of its food and drinks offer.

  • Customer Service Representative

    1 week ago

    Vista, California, United States Burlington Full time

    Looking for a career that offers a competitive salary and a range of benefits? Do you enjoy working in a fast-paced retail environment and delivering exceptional customer service?As a Customer Service Representative at Burlington Stores, Inc., you will be responsible for creating a positive and memorable experience for our customers. You will work closely...

  • Customer Service Representative

    1 week ago

    Vista, California, United States Smart and Final Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a highly skilled and customer-focused individual to join our retail operations team as a Customer Service Representative. This role is perfect for those who enjoy providing excellent service and working in a fast-paced environment.About the Role:This position involves maintaining a...

  • Customer Service Representative

    3 months ago

    Vista, United States Circle K Full time

    Circle K - 795 Shadow Ridge Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    2 days ago

    Vista, United States Enaqua Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...

  • Sales and Customer Service Representative

    2 weeks ago

    Vista, California, United States Bail Hotline Full time

    Sales and Customer Service RepresentativeJoin our team as a Sales and Customer Service Representative and take on a challenging role that requires strong communication skills and attention to detail.ResponsibilitiesAs a Sales and Customer Service Representative, you will be responsible for:Sales and marketing effortsProviding exceptional customer service to...

  • Customer Service Representative

    1 week ago

    Vista, California, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team as a Retail Sales Associate - Paint Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with wholesale and retail customers, and achieving sales goals.Job...

  • Customer Service Representative

    1 week ago

    Vista, California, United States Burlington Full time

    Burlington Stores, Inc. is committed to delivering exceptional customer experiences and building strong relationships with our customers. As a Cashier Representative, you will play a critical role in achieving this goal by providing excellent customer service, processing transactions accurately and efficiently, and maintaining a positive and professional...

  • Customer Service Representative

    2 weeks ago

    Vista, United States PrideStaff Full time

    In this exciting role, you will play a crucial part in providing world-class support to our customers. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving technical issues, and delivering exceptional service.About the Role:Work closely with internal teams to resolve customer issues and improve overall...

  • Customer Service Representative

    6 months ago

    La Vista, United States Midland Scientific Full time

    The Customer Service Representative will act as a liaison, provide product/services information, process customer orders, and resolve any emerging problems that our customers might face with accuracy and efficiency. Essential Functions:Confer with cu Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    4 weeks ago

    Vista, United States Finch Henry Job Corps Center Full time

    The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office....

  • Customer Service Representative

    7 hours ago

    Chula Vista, United States ASI, inc Full time

    Job DescriptionJob DescriptionOur firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Representative in the fast-paced, high-energy customer service and sales industry. Our firm proudly works with some of the world’s largest and most renowned brands in the telecommunication industry. We...

  • Customer Service Representative

    1 week ago

    Chula Vista, California, United States Boundless Promotions Full time

    We are seeking highly motivated individuals to fill our entry-level position as a Customer Service Representative, offering opportunities for growth and development. With a strong focus on customer satisfaction, we are looking for team players who can work independently and effectively communicate with customers.As a Customer Service Representative at...

  • Customer Service Representative

    4 weeks ago

    Vista, United States Meadow Vista Veterinary Clinic Full time

    Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...

  • Customer Service Representative

    4 weeks ago

    Vista, United States Meadow Vista Veterinary Clinic Full time

    Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...

  • Customer Service Representative

    4 weeks ago

    Vista, United States Soapy Joe's Group, Inc. Full time

    Job Type Part-timeDescriptionJoin the Soapy Joe's Team at Hacienda: Elevate Your Career in Customer Service and Sales!Are you ready to embark on a thrilling journey with Soapy Joe's? We're on the lookout for exceptional individuals to join our brand-new location in Hacienda. As we gear up to set new standards in car care, we need reliable and dynamic...

  • Customer Service Representative

    4 weeks ago

    Vista, United States Soapy Joe's Group, Inc. Full time

    Job Type Part-timeDescriptionJoin the Soapy Joe's Team at Hacienda: Elevate Your Career in Customer Service and Sales!Are you ready to embark on a thrilling journey with Soapy Joe's? We're on the lookout for exceptional individuals to join our brand-new location in Hacienda. As we gear up to set new standards in car care, we need reliable and dynamic...

  • Customer Service Representative

    7 months ago

    Vista, United States Soapy Joe's Group, Inc. Full time

    Job Type Part-time Description Join the Soapy Joe's Team at Hacienda: Elevate Your Career in Customer Service and Sales! Are you ready to embark on a thrilling journey with Soapy Joe's? We're on the lookout for exceptional individuals to join our brand-new location in Hacienda. As we gear up to set new standards in car care, we need reliable and dynamic...

  • Customer Service Representative

    3 months ago

    Vista, United States The Fountain Group Full time

    Currently I have an opening for a Customer Service Representative (Donor Recruiter) located in Vista, CA. Details for the position are as follows: Job Description: Responsible for recruitment of plasma donors using various marketing strategies. Perform pre-screening of donors to determine suitability. Contact potential donors and request copies of their...

  • Customer Service Representative

    1 week ago

    Sierra Vista, Arizona, United States FastMarket Full time

    OverviewWe are a dynamic convenience store chain seeking enthusiastic and detail-oriented individuals to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a pleasant shopping experience for all customers.

  • Customer Service Representative

    2 weeks ago

    Chula Vista, California, United States Domino's Pizza Full time

    Job Title: Customer Service RepresentativeLocation: Chula Vista, CA 91910Job Type: Part-TimeWe are seeking a Pizza Maker/Customer Service Representative to join our team at Domino's Pizza.Company Overview:As a leading pizza delivery and carryout chain, we prioritize delivering exceptional customer experiences. Our pizza makers play a vital role in ensuring...