Customer Service Representative

1 month ago


Cranston, United States Advantage Resourcing Full time

Advantage Resourcing is hiring a Customer Service Representative in Cranston, RI. This is a fantastic opportunity to work with a reputable company that values customer satisfaction and values your professional development.

Schedule: 8:00 AM - 4:30 PM | Monday - Friday | $20.00/hr.
Requirements: 2-3 years of related experience

The Customer Service Representative will provide a wide range of support services to internal and external customers. Daily tasks include:

  • Answer incoming communications to process sales or service orders from customers and colleagues.
  • Enter Business Partner Data into SAP for new partners from various sources like product registrations or service orders.
  • Input sales and service order data into the system and provide customers with necessary information.
  • Respond to inquiries about shipments, inventory, and resolve order discrepancies.
  • Assist customers with product or service information to help make purchasing decisions or troubleshoot issues.
  • Make outgoing calls to announce promotions, introduce products, confirm orders, and monitor customer inventory.
  • Research and process Return Authorizations and Service Orders in SAP, ensuring follow-up with customers.

Advantage Resourcing knows happy employees thrive with comprehensive benefits packages and additional perks. Employee benefits include medical, dental, and vision insurance, life insurance, short-term disability, 401k plans, weekly pay available every Friday, referral bonus potential, employee discount programs, and more.

Shape your future with us and join a team that values you as our most important asset. Click 'Apply Now,' and a dedicated recruiter will contact you soon

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