Customer Service Representative

5 months ago

Springfield, United States Planet Fitness Full time
Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift..


JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Customer Service Representative

    2 weeks ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K Toronto Rd is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key...

  • Customer Service Representative

    2 weeks ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    2 weeks ago

    Springfield, Illinois, United States Daikin Full time

    Customer Service Representative at DaikinAs a Customer Service Representative at Daikin, you will be responsible for receiving and responding to customer inquiries, both internal and external, in a timely and professional manner. You will also be responsible for entering and updating customer information into the call tracking database (CRM) and ensuring...

  • Customer Service Representative

    1 month ago

    Springfield, United States Springfield Utility Board Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Springfield Utility Board. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, responding to their inquiries, and resolving their issues in a...

  • Customer Service Representative

    2 weeks ago

    Springfield, United States Springfield Utility Board Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Springfield Utility Board. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our utility customers, responding to their inquiries, and resolving their...

  • Customer Service Representative

    2 days ago

    Springfield, Illinois, United States United Community Bank Full time

    Job Title: Customer Service RepresentativeUnited Community Bank is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting with various banking needs, and promoting bank products and services.Key Responsibilities:Assist...

  • Customer Service Representative

    2 weeks ago

    Springfield, Illinois, United States Daikin Full time

    Customer Service Representative Job DescriptionAt Daikin, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our internal and external customers.Key Responsibilities:Respond to customer inquiries via phone, email, or instant...

  • Customer Service Representative

    1 month ago

    Springfield, United States City of Springfield, Massachusetts Full time

    Responsible for ensuring correct cash collections and disbursements within the Collections Department. Work is performed under the supervision of the Treasurer. No supervision is exercised over other employees. Essential Functions Collects payme Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    5 days ago

    Springfield, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making that happen.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemCreate a great...

  • Customer Service Representative

    4 weeks ago

    Springfield, Illinois, United States Tower Loan Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key...

  • Customer Service Representative

    4 weeks ago

    Springfield, Illinois, United States Tower Loan Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key...

  • Customer Service Representative

    5 days ago

    Springfield, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will play a vital role in ensuring our customers have a positive experience. Your responsibilities will include:Main Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take customer orders using our...

  • Customer Service Representative

    3 weeks ago

    Springfield, Virginia, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders...

  • Customer Service Representative

    6 days ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...

  • Customer Service Representative

    3 months ago

    Springfield, United States Dick Van Dyke Appliance World Full time

    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Savings bank Training & development Vision insurance We are looking for a customer-oriented service representative to work Monday- Friday 8:00 to 5:00 pm and every other Saturday 8:00 to 4:00 pm. Our customer...

  • Customer Service Representative

    5 days ago

    Springfield, Illinois, United States Circle K Full time

    Customer Service Representative Opportunity at Circle KWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Circle K. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining a safe and clean store...

  • Customer Service Representative

    6 days ago

    Springfield, Ohio, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders...

  • Customer Service Representative

    4 weeks ago

    Springfield, Illinois, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    4 weeks ago

    Springfield, United States PacificSource Administrators, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PacificSource Administrators, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their issues in...

  • Customer Service Representative

    4 days ago

    Springfield, Illinois, United States Aaron's Full time

    **Customer Service Representative**At Aaron's, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for building relationships with our customers, driving payment collections, and lease agreement renewals. You will serve as a coach to our customers, understanding lease...