Retail Sales Advisor

4 months ago

Salisbury, United States Tapi USA LLC Full time

**Retail Sales Advisor**

Stores Salisbury, Wiltshire Minimum Experience **Entry-level** Compensation **OTE 25,000** WHO WE ARE

Were Tapi, a flooring retailer with a difference, and were here to change the world (well the flooring world at least). Weve started a revolution and its contagious. In 6 years, weve opened over 150 stores and with a flock of mobile showrooms buzzing around the country, were serving our customers like theyve never been served before. We've rapidly built our position as number 2 in scale, and number 1 in service in the UK since we were born. And were not stopping there

Floors are what get us out of bed in the morning and putting a smile on our customers face is our daily motivation. We deliver incredible service for anybody, any house, and any budget. Our (not-so-secret) secret to our success is our people.

Were not just a company; we are one big Tapi family: where everyone matters. We work as a team, try to do the right thing, and are always on the lookout for ways to be better.

YOUR RESPONSIBILITIES

* Work together with your store team to wow our customers at every turn.

* Provide top notch customer service, helping customers with pre-sales queries and order completions, as well as post-sales questions and (very rarely) escalating the odd complaint.

* Support your team with promotion changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)

* Always be on the lookout for new ways to improve our store, our service, and better serve our customers.

* Well teach you all you need to know about our glorious products and collections, so you can offer bespoke advice to each individual customer.

* Well also teach you how to draw and cost a room, so you can deliver flooring excellence to our customers.

ABOUT YOU

Youre in that little sweet spot of being sales driven AND customer focused. And youre passionate about what you do.

Were after a speedy thinker whos nice to their core. A presentable, switched-on, and honest person, who brings a little joy to every interaction. Youre naturally self-motivated, enthusiastic, and keen to impress. You sweat the small stuff and have a no customer left behind attitude (we have a 5* Trust Pilot rating to maintain)

You're up for a challenge and thrive in a busy store environment. You are always on the lookout for ways to improve things for customers, colleagues, and you have a bias towards action.

We offer a great environment where you can excel with an on target earning package of 25,000 OTE

Location Salisbury, Wiltshire Minimum Experience Entry-level Compensation OTE 25,000

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