Seasonal Customer Service Representative for Thanksgiving and Christmas Season

2 months ago


Racine, United States O&H Danish Bakery Full time
Essential Job Duties and Responsibilities:

  1. Provide support to call center team as needed with customer related order processing, problem resolution, and administrative support
  2. Process customer orders via phone, email, web, etc. with a high attention to detail and accuracy
  3. Track and resolve customer complaints regarding incorrect or delayed shipments
  4. Manage the tracking of customer inquiries, orders, and tracking the feedback from these customers. Building a checks and balance system.
  5. Provide general administrative office support for office staff.
  6. Other related duties as assigned by management.


Education and Experience Requirements:

  • High School Diploma or GED preferred
  • Must be at least 16 years of age
  • Experience in call center, ordering and logistics, customer service, and general office is preferred
Knowledge, Skills and Abilities:
  • Strong verbal and written communication skills
  • Comfortable in Microsoft Office applications
  • Leadership, ethical conduct and Diversity/Inclusion
  • Analysis and problem-solving ability
  • Personal effectiveness and credibility
  • Ability to read, write, and speak English proficiently
  • Ability to use a computer and headset
Physical Demands:
  • Ability to complete repetitive motions throughout designated shift
  • Ability to stand, sit, and walk for extended periods of time throughout shift


Working conditions:

FDA-classified "major allergens" are processed in our facilities, including: milk, eggs, wheat, soy, tree nuts, sesame seeds. Incumbent must be able to work in an office with minimal hazards. Exposure to allergens such as tree nuts, sesame seeds, and dairy (milk, eggs, wheat and soy). As O&H Danish Bakery provides a highly seasonal peak product offering, some weekends and extended work hours are necessary around major US holidays (Christmas, Thanksgiving, Easter etc).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position is an office-based position.The colleague may perform work-related travel.

  • Racine, Wisconsin, United States O&H Danish Bakery Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative to join our team at O&H Danish Bakery. As a key member of our customer support team, you will provide exceptional service to our customers during the peak holiday season.Key ResponsibilitiesProvide support to our call center team as needed with...


  • Racine, Wisconsin, United States O&H Danish Bakery Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative to join our team at O&H Danish Bakery during the Thanksgiving and Christmas seasons. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and web inquiries.Key...


  • Racine, Wisconsin, United States O & H DANISH BAKERY INC Full time

    Job Summary:As a Customer Service Representative at O & H Danish Bakery INC, you will be responsible for providing exceptional support to our customers. Your primary focus will be on processing customer orders, resolving issues, and ensuring a positive experience for our clients. Key Responsibilities:Process customer orders via phone, email, and web with a...


  • Racine, Wisconsin, United States O&H Danish Bakery Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative to join our team at O&H Danish Bakery during the holiday season. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Racine, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you'll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind...


  • Racine, MN, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...


  • Racine, Wisconsin, United States First Class Taxes Full time

    Job DescriptionWe are seeking a highly skilled and motivated Seasonal Receptionist to join our team at First Class Taxes.As a Seasonal Receptionist, you will be responsible for providing exceptional customer service to our clients, answering phone calls, greeting clients in a personalized and friendly manner, and scheduling appointments according to their...


  • Racine, United States GameStop Full time

    GameStop - 2310 D S. Green Bay Rd. Racine [Retail Sales / Store Associate / Team Member] As a Sales Associate at GameStop you'll: Provide best-in-class customer service by promptly greeting guests, assisting with their video gaming needs, recommending additional items and expressing gratitude to every guest for choosing GameStop; Fully support the overall...


  • Racine, Wisconsin, United States Burlington Full time

    Join Burlington's Sales TeamBurlington is seeking a highly motivated and customer-focused Seasonal Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for:Key Responsibilities:Greet and assist customers in a friendly and professional mannerMaintain a neat, organized, and clean sales floor, ensuring a...


  • Racine, WI, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!  The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete...


  • Racine, Wisconsin, United States First Class Taxes Full time

    Job OverviewWe are seeking a highly skilled and enthusiastic Seasonal Receptionist to join our team at First Class Taxes. As a key member of our staff, you will play a vital role in delivering exceptional client service and support.Key Responsibilities:Provide personalized and friendly greetings to clientsSchedule appointments and handle client exits with...

  • Warehouse Associate

    2 weeks ago


    Racine, Wisconsin, United States Balance Staffing- Call Center Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Associate to join our team on a seasonal basis. As a key member of our distribution team, you will be responsible for performing diversified distribution tasks, including unloading trailers, verifying incoming products, and utilizing power trucks to move product throughout the...


  • Racine, Wisconsin, United States Five Below Full time

    Job SummaryFive Below is seeking a Seasonal Sales Associate to join our team in Racine, WI. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesProvide exceptional customer service, responding to...

  • Seasonal Air Ramp

    1 week ago


    Racine, WI, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Airport Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy! The steps are simple:  1) Provide some basic information to start the application process. 2) Watch a short video to see what the job is like. 3) Complete our online application process and schedule a biometric...


  • Racine, United States Halpin Staffing Services Full time

    Customer Service Representative Join Our Team and Deliver Exceptional Customer Experiences! Summary: We are seeking a customer-focused individual to join our team as a Customer Service Representative. You will be responsible for providing outstanding Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing


  • Racine, United States Security Finance Full time

    Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your caree Customer Service Representative, Customer Service, Representative, Retail


  • Racine, Wisconsin, United States Halpin Staffing Services Full time

    Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Halpin Staffing Services.Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and web.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Racine, Wisconsin, United States Check 'n Go Full time

    Job Description:**Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Check 'n Go. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing loan applications, and promoting our financial solutions.Key...


  • Racine, Wisconsin, United States Uline, Inc. Full time

    Customer Service RepresentativeAt Uline, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Process customer orders and inquiries in a collaborative call center environment.Communicate with customers via...


  • Racine, Wisconsin, United States Boucher Group Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and performing various administrative tasks.Responsibilities:Review work...