We have other current jobs related to this field that you can find below

  • Senior Network Engineer

    2 months ago

    New York, United States Motion Recruitment Full time

    A Global Pharmaceutical client is in search of a Senior Network Engineer in the New York City Metropolitan area. This full -time position offers the opportunity to work in a mostly project-based role to refresh a global network. As one of the Senior Network Engineers, you will still have the opportunity to be extremely hands-on alongside other team...

  • Senior Network Engineer

    2 months ago

    New York, United States Priority Groups Full time

    Job DescriptionJob DescriptionJob Title: Senior Network EngineerPay Rate: $75 per hourSchedule: Monday to Friday (9:00 am to 5:00 pm)Job Description:The Senior Network Engineer will participate in implementations, testing, andoperations, taking a lead role and managing tasks for other team members asrequested by WAN Group management.Job Responsibilities:?...

  • Senior Network Engineer

    1 month ago

    New York, United States Motion Recruitment Full time

    A global manufacturing company in Westchester County, New York is hiring Senior Network Engineer. This hybrid role offers competitive compensation, generous benefits, and the opportunity to make an impact in the industry. As a Senior Network Engineer, you’ll focus on the refresh of our client’s global network. In this role you will be doing primarily...

  • Senior Network Engineer

    6 days ago

    New York, United States Harrington Starr Full time

    Job Title: Senior Network EngineerLocation: New York, NYType: Full-time, On-site (5 days a week)Competitive salary + excellent bonusAbout the Company:Join a dynamic and fast-paced financial services firm that specialises in cutting-edge trading strategies and technology. The company is renowned for its focus on innovation, performance, and excellence in the...

  • Senior Network Engineer

    2 months ago

    New York, United States MDS (Micro-Data Systems) Full time

    Senior Network / Security Engineer We are seeking a skilled and experienced Senior Network/Network Security Engineer to manage and maintain our organization's network infrastructure. This role demands advanced technical expertise, extensive experience in network and network security tasks, and a proven track record in implementing and supporting complex IT...

  • Senior Network Engineer

    2 months ago

    New York, United States MDS (Micro-Data Systems) Full time

    Senior Network / Security Engineer We are seeking a skilled and experienced Senior Network/Network Security Engineer to manage and maintain our organization's network infrastructure. This role demands advanced technical expertise, extensive experience in network and network security tasks, and a proven track record in implementing and supporting complex IT...

  • Senior Network Engineer

    3 weeks ago

    New York, United States Ursus, Inc. Full time

    JOB DESCRIPTIONWe are looking for a self-motivated, hands-on Senior Network Engineer to work under the supervision of the Director of Network Services. The role includes network engineering and operations work across our client’s business units.ABOUT YOUDetail-oriented, self-starterExcellent writer, with strong verbal & social skills, with demonstrated...

  • Senior Network Engineer

    3 weeks ago

    New York, United States Ursus, Inc. Full time

    JOB DESCRIPTIONWe are looking for a self-motivated, hands-on Senior Network Engineer to work under the supervision of the Director of Network Services. The role includes network engineering and operations work across our client’s business units.ABOUT YOUDetail-oriented, self-starterExcellent writer, with strong verbal & social skills, with demonstrated...

  • Senior Network Engineer

    2 months ago

    New York, United States TDA Full time

    Position: Senior Network Engineer – Low Latency TradingLocation: New YorkModel: HybridSalary: Annual base salary of up to $500000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or...

  • Senior Network Engineer

    1 week ago

    New York, United States DBI Staffing Full time

    Summary: We are seeking a highly experienced Senior Network Engineer with a minimum of 10 years of hands-on experience in network architecture, design, implementation, and support. The ideal candidate will possess advanced skills in SD-WAN technologies, dynamic routing protocols, and extensive experience with network security appliances including Fortinet,...

  • Senior Network Engineer

    1 month ago

    New York, United States Citadel Securities Full time

    Job DescriptionRole Summary As a Senior Network Engineer, you will play a critical role in designing, implementing, and maintaining our complex network infrastructure to ensure low-latency, high-performance trading systems. Your expertise will be instrumental in driving the success of our trading strategies and maintaining our competitive edge in the...

  • Senior Network Architect

    4 weeks ago

    New York, United States Optomi Full time

    Senior Network Architect Optomi, in partnership with one of our premiere clients, are seeking a highly skilled Senior Network Architect. As a key member of our team, you will play a critical role in defining and proposing infrastructure and cybersecurity best practices and secure development patterns. What the right candidate will enjoy:You'll have the...

  • Senior Network Architect

    4 weeks ago

    New York, United States Optomi Full time

    Senior Network Architect Optomi, in partnership with one of our premiere clients, are seeking a highly skilled Senior Network Architect. As a key member of our team, you will play a critical role in defining and proposing infrastructure and cybersecurity best practices and secure development patterns. What the right candidate will enjoy:You'll have the...

  • Senior Network Engineer

    2 months ago

    New York, New York, United States Fox Corporation Full time

    OVERVIEW OF THE COMPANYFox CorporationUnder the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while...

  • Senior Network Engineer

    2 months ago

    New York, United States RightTalents LLC Full time

    Title: Senior Network Engineer Duration: 24 MonthsLocation: Brooklyn, NY Onsite) Working Hours: 35 Hrs/Week MANDATORY SKILLS: 10 Years of Experience in network security (Cisco ASA & Firepower) 10 Years of Expertise with the Cisco Nexus family of switches, Cisco Nexus 9k/7k,5k, Cisco ASR, Cisco ISR, & Cisco Catalyst Switch, Cisco ACI or VMware NSX 10 Years...

  • Senior Network Engineer

    3 months ago

    New Orleans, United States ExecRecruitment Full time

    ExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth. One of our direct clients is actively seeking a Senior Network Engineer to join their team. Job Title: Senior Network Engineer Location: Remote Duration: 6 months+ extensionJob Duties The...

  • Senior Network Engineer

    3 months ago

    New Orleans, United States ExecRecruitment Full time

    Job DescriptionJob DescriptionExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth.One of our direct clients is actively seeking a Senior Network Engineer to join their team.Job Title: Senior Network EngineerLocation: RemoteDuration: 6 months+...

  • Incident and Escalation Manager

    3 months ago

    New York, United States Datadog Full time

    Incident and Escalation Manager (EMEA) Paris, France; Dublin, Ireland; Amsterdam, Netherlands The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global...

  • Network / System Engineer V

    3 months ago

    New York, New York, United States Mitchell Martin Inc Full time

    Our client, one of the largest banks in the US with wealth management, investment banking, and international business, is seeking a Network / System Engineer VLocation: New York, NY Position Type: ContractJob Responsibilities:The Executive Meetings, Meeting Space & Webcasting Engineering team is responsible for executive conferencing, meeting space AV and...

  • Senior Network/Systems Engineer

    2 months ago

    New York, United States MPCH Full time

    About MPCHMPCH specializes in cutting-edge cryptographic storage solutions designed to provide maximum security for enterprises' most sensitive digital assets, including cryptographic keys, secrets and private data. Our approach integrates multiple layers of both physical and cyber defenses to establish fortified security measures based on zero-trust and...

Senior Network Escalation Engineer

2 months ago

New York, United States Eze Castle Integration Full time

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe.From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses.More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

The Opportunity:

ECI has an exciting opportunity for a Senior Network Escalation Engineer to join our US team. The Senior Network Escalation Engineer will be part of the Managed Services team that provides 24x7 monitoring, operations, and support services. The candidate will be delivering technical support and consultation to our clients in the financial services, life sciences, legal and manufacturing verticals just to mention a few. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing monitoring & managed services industry.

This is a hybrid role with a strong preference for candidates to be based in the New York area.

What you will do:

  • Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
  • Assess incoming cases in ServiceNow from clients to determine their urgency, priority, and handle them appropriately.
  • Create and maintain detailed records for each case, including relevant information, communication, and steps taken for resolution.
  • Conduct a thorough analysis or investigation to understand the root cause of the case and gather necessary details for resolution.
  • Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
  • Follow up with stakeholders to ensure that the resolution has been implemented and that the case is considered closed.
  • Ensure that all case handling activities comply with established protocols, policies, and quality standards.
  • Focus on customer satisfaction by providing excellent service, addressing concerns promptly, and seeking feedback on the resolution process.
  • Evaluate customer's network and perform Network and Vulnerability assessment and remediation.
  • Prepare change scripts and perform changes on client network infrastructure.
  • Undertake network projects such as turning up a new client office infrastructure, setting up remote access and site to site VPNs on large scale, handling network refresh projects, etc., and strive to deliver within the deadline.
  • Document technical details of the project and submit project report upon completion of the project.
  • Take part in remote client onboarding and offboarding processes, ensuring seamless transitions and setup.
  • Lead and drive network design strategies while meticulously outlining scope of work for client projects, ensuring precision and clarity.
Who you are:
  • Bachelor's Degree in related field or equivalent combination of education
  • Experience in network support and delivering network projects.
  • Expert level technical certifications such as CCIE or training equivalent.
  • Hands-on experience with Cisco Meraki, Cisco ISR and Catalyst switches, Palo Alto networking equipment.
  • Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN (Global protect and Anyconnect), wireless, certificates, network slowness, etc.
  • Strong understanding of networking protocols, security principles, and best practices
  • Experience in planning, executing, and overseeing network projects from initiation to completion.
  • Excellent communication skills, both written and verbal, with the ability to convey technical information to diverse audiences.
Bonus points if you have:
  • FortiGate certification
  • Experience with Managed Service Providers (MSP)
  • Financial Services Industry experience


ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other.In addition to working with an amazing team around the world, ECI offers a competitive compensation and total rewards package:the anticipated range for this role is $110K - $130K based upon location, experience, and education/skill level.If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you

Love Your Job, Share Your Technology Passion, Create Your Future Here

#LI-Hybrid