Customer Success Specialist
3 weeks ago
Job Description
Job Description
National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry.
Are you a
Customer Success Specialist
that displays the following characteristics?
Positive
Passion for serving others and delivering results
Reliable and looking to grow in a fast-paced business
As a member of the team, you will enjoy:
Working for a dynamic company with a people-first culture
Medical benefits including company-paid dental
401k with Company match
Patriot Pools South Florida
is hiring a
Customer Success Specialist
to join our Ft. Lauderdale Office.
This is a fast-paced position. We’re looking for a team member who can multi-task, is a problem solver, and doesn’t shy away from conflict resolution. Good attendance and punctuality are a must.
Compensation : $18 - 20 per hour, Paid Weekly
Shift :
Monday - Friday (8:00 to 5:00)
Every Saturday (12:00 to 5:00) -
Sunday & Monday off
Skills/Experience Required :
2+ years of Office Admin experience, preferably in a field service industry.
Minimum of 1-year sales experience.
Pool industry experience preferred.
Excellent written and verbal communication skills.
Familiarity with Windows 10.
Duties :
Answering and routing customer calls is the number one priority.
Follow up on projects to ensure customer satisfaction.
Report any customer issues or concerns.
Other general clerical duties as needed
Communicate and coordinate with suppliers/vendors, customers and staff.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
National Pool Partners, Inc. respects, embraces, and celebrates diversity in its employees. National Pool Partners does not discriminate on the basis of race, religion, gender, sexual orientation, gender identity, color, age, protected veteran status, national or ethnic origin, the presence of any sensory, mental, or physical disability, or any other status protected by applicable law. National Pool Partners believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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