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4 weeks ago


Denver, United States ServiceNow Full time

Sr Staff Inbound Product Manager It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue Communicate product priorities and build consensus Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries Work with multiple teams to guide projects through development and bring high-quality products to life Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction Communicate complex problems into easily understood requirements and provide solutions Develop multi-mode communications that convey a clear understanding of the needs of different audiences Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 12+ years of software product management experience Strong prioritization skills and the discipline to focus on high impact activities Experience defining and capturing product requirements and transforming them into a product roadmap Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions Experience driving solution development through big-picture solution development Ability to serve as a team lead, and coach employees at lower levels