TPA Administrative Clerk

TPA Administrative Clerk About Alacrity Solutions Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit www.AlacritySolutions.com The Administrative Clerk works with the Accounting and Operations team to ensure all stop payment requests and inquiries via a shared email inbox are completed in various online bank portals and communicating that information to the operations team. Role includes additional tasks such as ad hoc reporting requests, voiding checks, data entry in various applications. Primary Duties include but are not limited to: Responds to inquiries from customers and TPA operational staff/managers. Completes stop payments within various banking portals, as well as the associated voids in the accounting system, while communicating with TPA Operational admins for tracking purposes Assists the TPA Manager in organizing files and emails per the shared TPA drive and shared email address. Performs data entry and filing tasks for claims data, and confidential claims files. Confirms overnight/expedited check requests are completed daily. Performs other related duties as assigned. Regular and reliable attendance is an essential function of the job. Skills & Requirements: 2+ years of clerical experience Online Bank Portal experience Understanding of stop payments Intermediate to advanced computer skills specifically but not limited to Excel and other Microsoft products. Demonstrated ability to communicate clearly and efficiently in verbal and written form. Excellent judgement and strong multitasking abilities. Excellent communication and customer-service skills. Proactive in nature Consistent discretion when handling sensitive information and/or situations. Supervisory Responsibilities: None Physical & Mental Demands: While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand, walk, and use hands to handle or feel. Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Starting salary range: $18.00-20.00 per hour Job Specifics: In Office (Fishers, IN) Full-Time (M-F, 8am-5pm) Travel Required: N/A Why Choose Alacrity?: Benefits Package including: Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program HSA Bank with selection of High Deductible Health Plan 401K plan options Paid Time Off Accruals Paid Holidays Affirmative Action/EEO Statement Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee’s employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran’s status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy. How Long We Retain Personal Information: We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws. #J-18808-Ljbffr