Customer Service Technician
1 week ago
Customer Service Technician At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality by designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a Customer Service Technician to join our team As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications: What It Takes To Catch Our Eye: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Bonus Points For: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills
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Customer Service
2 weeks ago
Lebanon, Tennessee, United States City of Lebanon, TN Full timeThank you for your interest in employment with the City of Lebanon. Applicants must use their own personal email address when applying. If you are using someone else's email address, your application will be rejected. A completed application is required for your application to be considered and reviewed by the hiring manager. Do not leave blanks and do not...
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Field Service Technician
1 week ago
Lebanon, Tennessee, United States Bobcat - Gateway Dealer Network Full timeWe take pride in our culture and strive to makeBobcat - GDNa place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.Field Service Technician – CDL Class ALocation: Lebanon, TNSalary: $33.00–$36.00 per hourSchedule: Monday–Friday (No Weekends)Benefits: Great benefits includedJob SummaryIf you...
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Service Technician I
5 days ago
Lebanon, United States A. O. Smith Corporation Full timeCompany / Location InformationA.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for...
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Service Technician I
1 week ago
Lebanon, United States A. O. Smith Corporation Full timeCompany / Location InformationA.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for...
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Automotive Service Technician
1 week ago
Lebanon, OH, United States Cronin Chrysler Jeep Dodge Ram Full timeAutomotive Service Technician Cronin CDJR is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. Highly motivated and with a competitive edge, you will enjoy going the...
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Automotive Service Technician
2 weeks ago
Lebanon, OH, United States Cronin Chrysler Jeep Dodge Ram Full timeAutomotive Service Technician Cronin CDJR is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. Highly motivated and with a competitive edge, you will enjoy going the...
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Service Technician I
2 weeks ago
Lebanon, United States A.O. Smith Full timeCompany / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for...
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RV Service Technician
7 days ago
Lebanon, United States National Indoor RV Centers Full timeDescription Offering Relocation Assistance!!Join the RV Revolution at National Indoor RV Centers!! National Indoor RV Centers (NIRVC) is no ordinary Motorhome service facility. It’s an industry-changing way to sell, service, store and wash your luxury Motor home. NIRVC opened its first facility doors in Lewisville, Texas, in 2009. Since then, an...
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Tire Service Technician
1 week ago
Lebanon, United States Discount Tire Full timeLocation Address 613 S Cumberland St Overview Tire Technician – Part-Time – Lebanon Discount Tire 613 S Cumberland StLebanon, Tennessee 37087 Overview The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial...
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Heating Service Technician
3 weeks ago
Lebanon, United States Irving Oil Full timeHeating Service TechnicianAs a Heating Service Technician, you will be responsible for the day-to-day servicing of our customers. Your goal will be to troubleshoot and perform diagnostic activities regarding service equipment within our established policies and procedures. Your success is dependent on the quality of work you complete and the satisfaction of...