Membership Service Representative

7 days ago

Trumbull, United States Central Connecticut Coast YMCA Full time
Description

** Looking for 3pm-6:30pm on Wednesdays **

This position supports the mission and work of the Y, a leading nonprofit, charitable organization. The Member Services Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs. The Member Services Representative provides direct instruction and assures the well-being for each participant while using YMCA of the USA guidelines and association policies in accordance with their training.

ESSENTIAL FUNCTIONS:
  • Models the YMCA core values of caring, honesty, respect, and responsibility with members, colleagues, guests, volunteers, and vendors.
  • Develops and maintains positive relationships with volunteers, members, program participants, and colleagues at all levels of the organization; helps members connect with each other and the YMCA.
  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.
  • Conducts interviews and/or tours responsive to the needs of prospective members; sells memberships.
  • Maintains physical presence, remains alert at all times while on duty, maintains constant visual attention to members, and remains aware of surroundings.
  • Ambassador of all YMCA programs with a focus on Membership and member engagement that fosters loyalty among those we serve.
  • Follows and enforces all Membership guidelines, including those pertaining to health and safety, member information, cash handling, sales, forms, records, reports, and staff expectations required by the YMCA and the state health department code.
  • Knows, follows, and enforces all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures, and those for the prevention of child abuse.
  • Attends all mandatory meetings and trainings.
Requirements
  • High school graduate or equivalent preferred
  • Previous customer service, sales, or related experience preferred
  • Remains calm and objective when under pressure or when challenged by others
  • Effective communication skills necessary to inform, counsel, motivate, and support members
  • Excellent interpersonal and problem-solving skills
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community
  • Basic knowledge of computers
  • Must be observant, safety-conscious, and able to react calmly and quickly in an emergency
  • Able to work flexible schedules
  • Must obtain YMCA Member Service Trainings within 60 days of employment
  • Must complete Emergency Oxygen Administration Certification within the first 90 days of employment
  • Must hold and maintain CPR, AED, and First Aid certifications prior to employment

  • Customer Service Representative- Trumbull, CT

    4 days ago

    Trumbull, United States CooperSurgical Full time

    CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative Customer Service Representative, Customer Service, Representative, Healthcare, Manufacturing, Retail

  • Customer Service Representative

    3 weeks ago

    Trumbull, United States Interlude Home Full time

    Job DescriptionJob DescriptionAbout Interlude Home:Interlude Home, an iconic contemporary home collection, designs exclusive furniture and home décor inspired by fashion. Our sleek, sophisticated silhouettes incorporate luxe textures and mixed materials in a honed, neutral palette. We pride ourselves on providing exceptional products and outstanding...

  • Customer Service Representative

    3 weeks ago

    Trumbull, United States The Cooper Companies Full time

    Our Customer Service Representative will provide customer service to internal & external customers in a front-line call center service environment. He/she/they will transact customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities. Our Customer Service Representative will provide...

  • Customer Service Representative- Trumbull, Ct

    3 weeks ago

    Trumbull, United States The Cooper Companies Full time

    CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the...

  • Customer Service Representative

    5 days ago

    Trumbull, United States Cooper Companies Full time

    Job Description Our Customer Service Representative will provide customer service to internal & external customers in a front-line call center service environment. He/she/they will transact customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities. Responsibilities Has knowledge of...

  • Customer Service Representative

    1 month ago

    Trumbull, United States CooperCompanies Full time

    Our Customer Service Representative will provide customer service to internal & external customers in a front-line call center service environment. He/she/they will transact customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities. Has knowledge of CooperSurgical product line,...

  • Customer Service Representative

    4 weeks ago

    Trumbull, United States CooperCompanies Full time

    Our Customer Service Representative will provide customer service to internal & external customers in a front-line call center service environment. He/she/they will transact customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities. Has knowledge of CooperSurgical product line,...

  • Sales Representative- Full Time

    1 month ago

    Trumbull, United States LMG Connecticut Full time

    Job DescriptionJob DescriptionIf you have been wanting to start your career in sales but have no experience, then look no further! Limitless Management Group is looking to immediately bring on a new Full Time Sales Representative. We are seeking talented individuals to be a part of our Full Time Sales Representative team in an effort to keep up with our...

  • Gcms Asia Regional Field Service Representative

    3 weeks ago

    Trumbull, United States Lockheed Martin Full time

    **Job ID**: 668014BR **Date posted**: Jun. 11, 2024 **Program**: Sikorsky GCMS Analyze and recommend corrective action for all malfunctions or failures of the S-92, S-76, and S-70 aircraft or equipment including those of the airframe, engine components, gearboxes, blades, electrical/electronic units, etc. Assist customers by interpreting and clarifying...

  • Financial Service Representative

    2 months ago

    Trumbull, United States Credit Union Full time

    Job DescriptionJob Description JOB DESCRIPTION:Provide teller services to members and resolve member issuesCross-sell and educate members on Credit Union products and servicesOpen accounts and products for membersAccept loan applications and ensure proper information and paperwork is collectedAssist members with issues that arise with their debit cardsBack...

  • Financial Service Representative

    4 weeks ago

    Trumbull, United States Credit Union Full time

    Job DescriptionJob Description JOB DESCRIPTION:Provide teller services to members and resolve member issuesCross-sell and educate members on Credit Union products and servicesOpen accounts and products for membersAccept loan applications and ensure proper information and paperwork is collectedAssist members with issues that arise with their debit cardsBack...

  • Pediatric RN/LPN in Hastings, NE

    1 month ago

    Trumbull, United States Pediatric Home Service Full time

    Job DescriptionJob DescriptionWe are passionate about caring for our nurses and are looking for nurses who are passionate about helping kids thrive at home. At Pediatric Home Service, we specialize in one-on-one nursing care, our team members deliver the highest quality care for our patients while taking work-life balance seriously!We are a leading provider...

  • RN/LPN Home Health Nurse in Grand Island, NE

    4 hours ago

    Trumbull, United States Pediatric Home Service Full time

    Job DescriptionJob DescriptionSummer Dream Job Alert! Are you ready to have more flexibility this summer and splash in the world of pediatric nursing? At Pediatric Home Service, we're all about sunshine, smiles, and supporting our nurses as they help kids thrive at home. If you're passionate about pediatrics and want to make a difference while still...

  • Customer Support and Sales Representative

    1 month ago

    Trumbull, United States LMG Connecticut Full time

    Job DescriptionJob DescriptionLimitless Management Group is based in Stamford and is looking for a Customer Support and Sales Representative. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business...

  • Customer Support and Sales Representative

    1 month ago

    Trumbull, United States LMG Connecticut Full time

    Job DescriptionJob DescriptionLimitless Management Group is based in Stamford and is looking for a Customer Support and Sales Representative. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive experience in Business...

  • Provider Relations Representative/CPM

    2 weeks ago

    Trumbull, United States UnitedHealth Group Full time

    Accountable for ownership of provider claim projects in an end to end process, from initial provider contact, identification of claim payment issue, facilitation of resolution of claim payment issues and communication of outcome to provider Ability t Relations, Representative, Health, Claims, Customer Service, Communications, Healthcare, Business Services

  • Marketing and Sales Representative

    4 weeks ago

    Trumbull, United States LMG Connecticut Full time

    Job DescriptionJob DescriptionLimitless Management Group is recognized for its leading competitive marketing and sales strategies among other firms in Stamford! As a business marketing and sales firm, our mission is to help our top-tier clients increase their revenue and brand recognition. Our Marketing and Sales Representative team prioritizes connecting...

  • Outdoor Sales Representative

    2 weeks ago

    Trumbull, United States Creative Parking Solutions LLC Full time

    **Job Title**:Outside Sales Representative - Commission Only **Company**: Creative Parking Solutions **Location**:Remote (Territory: Anywhere in the US, with a preference for New York and surrounding areas) **About Us**: **Position Overview**: **Responsibilities**: - Prospect, pitch, and close deals with garage owners, municipalities, airports, malls,...

  • Sales & Customer Service Associate

    1 day ago

    Trumbull, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Trumbull/Monroe: 51 Monroe Tpke, Trumbull, CT 06611 Do you have a passion for helping others? At the Massage Envy Trumbull/Monroe franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...

  • Outside Sales Representative

    4 weeks ago

    Trumbull, United States RSR - Frontier Full time

    Outside Sales Representative At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation....