FT Customer Service Leader

3 months ago

Ballston Lake, United States Hannaford Supermarkets Full time
Address: USA-NY-Ballston Lake-43 Round Lake Road
Store Code: Store 08267 Front End (5151691)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 400884_external_USA-NY-Ballston-Lake

  • FT Deli Service Leader

    2 months ago

    Ballston Lake, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 404890 external USA-NY-Ballston-Lake Address: USA-NY-Ballston Lake-43 Round Lake Road Store Code: Store 08267 DELI (5150868) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market....

  • FT Deli Service Leader

    2 months ago

    Ballston Lake, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 404890 external USA-NY-Ballston-Lake Address: USA-NY-Ballston Lake-43 Round Lake Road Store Code: Store 08267 DELI (5150868) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market....

  • FT Deli Service Leader

    1 month ago

    Ballston Spa, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 406193 external USA-NY-Ballston-Spa Address: USA-NY-Ballston Spa-11 Trieble Avenue Store Code: Store 08394 Deli (5151144) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford...

  • FT Deli Service Leader

    4 weeks ago

    Ballston Spa, United States Hannaford Supermarkets Full time

    Address: USA-NY-Ballston Spa-11 Trieble Avenue Store Code: Store 08394 Deli (5151144) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...

  • FT Deli Service Leader

    4 weeks ago

    Ballston Spa, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 407922_external_USA-NY-Ballston-Spa Address: USA-NY-Ballston Spa-11 Trieble Avenue Store Code: Store 08394 Deli (5151144) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford...

  • Service Department Leader

    4 weeks ago

    Ballston Spa, New York, United States Mangino Buick GMC Full time

    Job OverviewMangino Buick GMC is seeking a highly skilled Service Department Leader to oversee the daily operations of our service department. As a key member of our team, you will be responsible for ensuring exceptional customer service and driving sales growth.About the RoleWe are looking for a leader who can effectively manage the flow of customers and...

  • Customer Service Associate

    18 hours ago

    Ballston Lake, United States TTEC Full time

    Customer Service Associate at TTEC summary: As a Customer Service Associate at TTEC in Malta, NY, you will play a vital role in delivering exceptional customer experiences through compassionate support and effective problem-solving. Your responsibilities include answering customer inquiries and providing solutions to enhance their experience with the...

  • Customer Service and Rebate Specialist Leader

    3 days ago

    Salt Lake, Utah, United States Resource Innovations Full time

    We are seeking a motivated and experienced Customer Service and Rebate Specialist Leader to join our growing team at Resource Innovations in Salt Lake City. As a key member of our team, you will be responsible for compiling rebate submissions within databases and facilitating the processing of payments.ResponsibilitiesThe successful Customer Service and...

  • Customer Service/Sales

    5 months ago

    Moses Lake, United States Home Depot Full time

    Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend...

  • Supermarket Service Manager

    2 weeks ago

    Ballston Lake, United States Hannaford Supermarkets Full time

    About Us: Hannaford Supermarkets has a rich history dating back to 1883. We started as a fresh produce vendor in Portland, Maine and have since grown into a leading retail chain. Our commitment to providing high-quality products and exceptional customer service has earned us a loyal customer base.Job Summary: We are seeking a skilled Deli Department Leader...

  • Customer Service and Sales Team Leader

    2 weeks ago

    Salt Lake, Utah, United States UNTUCKit Full time

    Job Title: Customer Service and Sales Team LeaderWe are looking for a highly motivated and customer-focused Part Time Keyholder to join our team at UNTUCKit in Murray, UT.Estimated Annual Salary: $40,000-$50,000 per year based on 25 hours/weekAbout the Role:The successful candidate will have excellent communication skills and the ability to provide...

  • PT Customer Service Leader

    3 weeks ago

    West Sand Lake, United States Hannaford Supermarkets Full time

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...

  • PT Customer Service Leader

    3 weeks ago

    West Sand Lake, United States Hannaford Supermarkets Full time

    Address: USA-NY-West Sand Lake-Route 43 & 150 Store Code: Store 08236 Front End (5151674) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...

  • Deli Service Leader Position for Retail Excellence

    4 weeks ago

    Ballston Spa, United States Hannaford Supermarkets Full time

    Company OverviewHannaford Supermarkets is a leading supermarket chain that started as a fresh produce vendor in 1883. The company prioritizes local foods, preserving farmland, and supporting local traditions. It was the first major supermarket to document sustainably harvested seafood products.Job SummaryWe are seeking an experienced Deli Service Leader to...

  • Customer Experience Associate

    18 hours ago

    Ballston Lake, United States TTEC Full time

    Customer Experience Associate at TTEC summary: As a Customer Experience Associate at TTEC, you will provide exceptional customer service by assisting clients with inquiries and resolving issues. You will engage with customers through various communication channels, ensuring a positive experience by leveraging your product knowledge and compassionate...

  • Customer Care Representative

    2 days ago

    Ballston Lake, United States TTEC Full time

    Customer Care Representative at TTEC summary: As a Customer Care Representative at TTEC in Malta, NY, you will provide exceptional service to customers, assisting them in resolving issues and answering inquiries. With a commitment to fostering a supportive environment, TTEC offers extensive training and career growth opportunities to ensure your success....

  • Customer Support Representative

    18 hours ago

    Ballston Lake, United States TTEC Full time

    Customer Support Representative at TTEC summary: The Customer Support Representative at TTEC plays a key role in enhancing customer experiences through compassionate service and effective communication. With a focus on resolving customer inquiries and providing product knowledge, this position fosters a supportive and inclusive work environment....

  • Customer Assistance Representative

    2 days ago

    Ballston Lake, United States TTEC Full time

    Customer Assistance Representative at TTEC summary: As a Customer Assistance Representative at TTEC in Malta, NY, you will play a crucial role in enhancing customer experiences by providing support and resolving inquiries with a positive attitude. With a commitment to professional development and an inclusive culture, this position offers an opportunity...

  • Customer Experience Representative

    18 hours ago

    Ballston Lake, United States TTEC Full time

    Customer Experience Representative at TTEC summary: As a Customer Experience Representative at TTEC, you'll provide exceptional customer service by answering inquiries and resolving issues with compassion. Your role contributes to creating a positive customer experience while being part of an inclusive and supportive work environment. With a focus on...

  • Sales and Service Leader

    1 week ago

    Lake Orion, Michigan, United States JAMIE FELIX INSURANCE AGENCY Full time

    About Our AgencyWe are a leading insurance agency providing comprehensive insurance and financial services to individuals and businesses across Michigan. As a Sales and Service Leader, you will play a critical role in helping us achieve our goal of delivering exceptional customer experiences and driving business growth.Salary: $500 signing bonus upon meeting...