Salesforce Product Manager

About DAT

DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transacion data. Our headquarters are in Denver, CO, with additional offices in Missouri, Oregon, and Bangalore, India. For additional information, see www.DAT.com/company.

Job Application Deadline: 06/07/2024

The Opportunity

DAT is looking for aSalesforce Product Manager to join our product management team. This position can be based in Beaverton, OR; Denver, CO; or remotely.

The Salesforce Product Manager's primary focus is guiding the build of critical CRM, CPQ, and Billing tools to support DAT business functions. The ideal candidate has an entrepreneurial mindset for distilling business value and goals into roadmaps and refined backlogs. Using an agile framework, they will closely collaborate with the Business Applications Team and other business stakeholders from across the company to drive the innovative use and adoption of Salesforce and other business applications with an eye toward revenue-generating activities and productivity enhancements. This position covers all areas of the product lifecycle, including needs analysis, product road mapping, development of enhancements, and business implementation.

Candidate profile

• Maximize the return on investment for DAT's business applications, increasing user adoption and driving innovative use of our platforms.
• Develops and maintains strategic roadmap and underlying stories, including owning the business priority of those stories.
• Plan and prioritize development and feature backlog for our business application architecture.
• Leads business application release plans and sets expectations for delivery of new functionalities with stakeholders.
• Serve as product ambassador internally and externally, sharing knowledge and answering questions.

What You'll Do

• Strategic Planning
  • Develop and execute the strategic roadmap for the Salesforce platform, aligning with business goals and objectives.
  • Collaborate with key stakeholders to gather requirements and prioritize features for development.
• Cross-Functional Collaboration
  • Collaborate with sales, marketing, customer service, and other departments to understand their needs and integrate business application solutions accordingly.
  • Ensure seamless integration with other DAT systems and applications.
• Product Development
  • Lead end-to-end product development lifecycle for business application initiatives, from concept to implementation.
  • Work closely with developers, administrators, and other teams to ensure the successful delivery of high-quality solutions.
• Configuration and Customization
  • Oversee the configuration and customization of applications to meet business requirements.
  • Stay updated on Salesforce and other business application best practices and new features, ensuring the platform is optimized for efficiency and effectiveness.
• User Training and Support
  • Develop and deliver training programs for end-users to maximize the utilization of Salesforce and other business application features.
  • Provide ongoing support and troubleshooting for business application-related issues.

The Skills and Experience You'll Bring

• Bachelor's degree in Accounting, Management Information Systems, Computer Science, or a related field
• 3-5+ years of proven experience as a Salesforce Product Manager or in a similar role with a deep understanding of Salesforce capabilities and best practices
• Salesforce certification(s), such as Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Platform App Builder, or CPQ Specialist are required.
• Strong project management skills, with the ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
• Highly motivated, strong prioritization, and a bias for action. Can work independently to bring all assigned work to completion with speed and accuracy.
• Possess the ability to lead change positively. Great communicator with excellent written and verbal skills, approachable, and excited to work with cross-functional teams.
• Ability to move between strategic and tactical, breaking down objectives into priorities and initiatives with actions to deliver outcomes effectively.
• Ability to recognize what results are the most important and create the steps to achieve them.
• Highly adaptive in the face of ambiguous and complex problems, taking a flexible and open-minded approach to new challenges. Able to seamlessly alternate between various tasks and excel in the face of frequent change.
• Strong analytical skills, with the ability to analyze data and make data-driven decisions to diagnose and scope problems, implement recommendations, and track success.

Why DAT?
DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Up to 20 days of paid time off starting in year one
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Tuition Reimbursement Program
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

This position is not eligible for Visa sponsorship.

For Colorado-based candidates, in compliance with Colorado's Equal Pay for Equal Work Act, theminimum salary for this role is 130,000.00 + benefits. The maximum compensation for this role can vary significantly depending on your job-related skills and experience. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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