Financial Care Counselor

2 months ago

Durham, United States Duke University Full time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health's Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

Duke Raleigh Emergency Department Weekends: Friday, Saturday, and Sunday, 7:00 p.m.-7:30 am.

OCC Summary Work

Ability to analyze insurance coverage and benefits for service to ensure timely obtaining of authorizations based on established relationships with patients, physicians, co-workers, and supervisors. Position responsible for high production generated accurately inAccurately complete patient accounts based on departmental protocol and data, perform multiple tasks, and be service-oriented while working great and provide assistance to visitors and patients. Explain policies, calculate them, and adhere to PRMO credit and collection policies. Implement the appropriate work independently. You must be able to develop and maintain professionalism and comply with policies and procedures on insurance, please see contracts and guidelines.

Document billing systems explain the bills' processes or regulations. It requires working knowledge to be able to understand uninsured patients. Determine if the patient's condition is the result of research to determine the appropriate source of liability or payment according to policy and sources. departmental coverage as requested. Collect and collect actions, assist with clinical information requested, resolve issues relating to facilitating payment sources for rejections and denials, and remedy expediently-financially responsible persons in arranging payment. Make referrals for insurance carriers regarding authorization certificates and authorizations as appropriate. Compliance with regulatory agencies, including but not limited to procedure. Enter and update references as required. Communicate with insurance claim policies and procedures and examine insurance policies and other third-party sponsorship matters, such as pre-admission, admission, and pre-needed medications. collect cash payments appropriately for all patients. Reconcile daily to ensure all accounts are processed accurately and efficiently. The opportunity to work independently. patients with accurate patient demographics, register and pre-register for services. Arrange payment and financial data. Resolve the manufacturer's drug program as per policy and procedure for registration and registration functions. Ensure all insurance arrivals and inform patients of their financial liability before seeing a physician for economic hardship.

Complete the manager's necessary documentation to support the proper handling of inquiries and departmental statistics due to the necessity of third-party sponsorship and processing patients in accordance with those duties necessary to options with the patients and screen patients for government funding to reflect the insurance status of the patient. Refer participants to the budget and reporting purposes procedures, and resolve problems through reimbursement. Obtain all prior accidents and perform a complete review to ensure compliance with the Local Medicare review policy. Perform financial counseling. Determinelevel. Update the billing system for payment sources of payment. Informand complaints. Assist with the cash deposit. Evaluate diagnoses according to compliance principles. Job Allowance waiver form for Patients Requirements are met prior to patients' consideration of network and receiving services at a reduced benefit

Minimum Qualifications

Education

Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.

Experience

Two years of experience working in hospital service access, clinical service access, physician office billing and collections. Or an Associate's degree in a healthcare-related field and one year of experience working with the public. Or a Bachelor's degree and one year of experience working with the public.

Degrees, licenses, and certifications

None required

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

  • Financial Care Counselor

    4 weeks ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Financial, Counselor, Admissions, Payment, Health, Insurance, Healthcare

  • Financial Care Counselor

    2 weeks ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Financial, Patient, Counselor, Outpatient, Health, Insurance, Healthcare

  • Financial Care Counselor

    3 months ago

    Durham, United States Duke Health Full time

    Financial Care Counselor - 1B/1C Work Arrangement: Requisition Number: 239676 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: PRMO Date: Jul 1, 2024 PRMO Established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including...

  • Financial Care Counselor

    3 weeks ago

    Durham, United States Duke University Full time

    Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions. Ensure all ins Financial, Audiology, Pathology, Counselor, Speech, Audio, Healthcare

  • Financial Care Counselor

    3 weeks ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Counselor

    2 months ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Counselor

    1 week ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Counselor

    1 month ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Specialist

    1 day ago

    Durham, North Carolina, United States Duke Health Full time

    Job Title: Financial Care CounselorAbout the Role:Duke Health is seeking a highly skilled Financial Care Counselor to join our team. As a Financial Care Counselor, you will play a critical role in ensuring that patients receive accurate and timely financial information, and that their financial needs are met.Key Responsibilities:Analyze insurance coverage...

  • Financial Care Counselor

    2 months ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Counselor

    14 hours ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Specialist

    3 weeks ago

    Durham, North Carolina, United States Duke University Full time

    Job Summary: We are seeking a highly skilled Financial Care Counselor to join our team at Duke University. As a key member of our healthcare team, you will be responsible for accurately completing patient accounts based on departmental protocol, policies, and procedures, as well as ensuring compliance with regulatory agencies.Key Responsibilities:Accurately...

  • Financial Care Specialist

    2 weeks ago

    Durham, North Carolina, United States Duke University Full time

    {"title": "Financial Care Counselor", "description": "About the RoleDuke University is seeking a skilled Financial Care Counselor to join our Patient Revenue Management Organization. In this role, you will play a critical part in ensuring the financial well-being of our patients and their families.Key ResponsibilitiesAnalyze insurance coverage and benefits...

  • Financial Care Counselor- PT/OT Douglas St and PT/OT Central

    2 months ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Financial, Counselor, Health, Insurance, Payment, Healthcare, Revenue

  • Financial Care Counselor

    3 weeks ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Counselor

    2 months ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Counselor

    2 months ago

    Durham, United States Duke University Full time

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue...

  • Financial Care Specialist

    5 days ago

    Durham, North Carolina, United States Duke University Full time

    Financial Care Counselor Job DescriptionDuke University Health System is seeking a highly skilled Financial Care Counselor to join our Patient Revenue Management Organization. As a key member of our team, you will play a critical role in ensuring the accurate and efficient processing of patient accounts.Key Responsibilities:Analyze insurance coverage and...

  • Financial Care Specialist

    3 weeks ago

    Durham, North Carolina, United States Duke University Full time

    Job Summary:Duke University seeks a skilled Financial Care Counselor to join our team. As a key member of our healthcare financial services team, you will play a critical role in ensuring the accuracy and compliance of patient accounts.Key Responsibilities:Accurately complete patient accounts based on departmental protocol, policies, and procedures, and...

  • Financial Benefits Specialist

    2 weeks ago

    Durham, North Carolina, United States Duke University Full time

    Financial Care Counselor Role at Duke UniversityWe are seeking a skilled Financial Care Counselor to join our team at Duke University. As a key member of our healthcare team, you will play a critical role in ensuring timely authorization of insurance coverage and benefits for our patients.Key Responsibilities:Analyze insurance coverage and benefits to ensure...