Director, Intelligent Automation

1 month ago


Farmingdale, United States ServiceNow Full time

Job Description

What you get to do in this role:

Lead a team of highly skilled (Gen)AI and Automation professionals, partnering with customers to co-create solutions and expanding ServiceNow’s presence in the market.

Drive excellence in knowledge, engagement, and interactions inter-team, with customers and our field.

Direct opportunity engagement and skills alignment with ServiceNow’s strategic and enterprise accounts.

Develop team members according to the demands of the business and according to their individual professional goals

Build and maintain a recruiting pipeline of potential SC candidates to meet future business demands

Collaborate across stakeholder groups, including regional sales teams, solution specialists, and geo leaders, to prioritize Solution Consulting efforts

Assign resources to sales opportunities or other efforts to support demand generation

Consistently evaluate team member progress against goals through direct observation, peer feedback and sales feedback

Provide voice-of-the-business internal to ServiceNow driving market strategy and competitive take outs.

Responsible for understanding business and technical problems addressed by our complete suit of AI products including key regulations, business drivers, evolving business needs, security etc.

Act as executive speaker at marketing events – user conferences, trade shows, webinars etc.

Manage day-to-day activities such as resource scheduling conflicts, expense reviewandapproval, activity reporting etc.



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