Legal Counsel(CX Division)

2 weeks ago

Hoboken, United States NICE Full time

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Who We Are

NICE is a worldwide leader in AI-powered CX and compliance solutions designed to help organizations improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction contributing to $2.2+ billion in NICE annual revenue. www.nice.com

About The Role

We are looking for an experienced commercial and technology attorney to lead commercial and technology transactions and initiatives in support of NICE’s (CX Division) business objectives. You will play a key role in NICE’s sales growth in the Americas, with a focus on enterprise cloud transactions. The role will require legal expertise in cloud technology transactions across a variety of industries and markets. We will value your experience with data privacy law and security, as well as your knowledge of global SaaS industry trends. You will contribute to global initiatives, process improvements, and playbooks to help NICE scale for growth and improve contracting processes. This role will report to the Associate General Counsel for NICE Americas and can be based in one of the following NICE office locations on a hybrid (2 days per week in office) basis: Hoboken, NJ; Richardson, TX; Atlanta, GA; Salt Lake City, UT; Denver, CO; or Mountain View, CA).

Personal Characteristics

Success in this role requires an analytical and business-minded approach to legal issues. You need to possess excellent business judgment and critical thinking; have the ability to perform independently, as well as cross-functionally, and demonstrate flexibility in a collaborative, dynamic team environment; know how to prioritize and drive multiple initiatives to conclusion independently and in a timely manner; possess strong persuasion, negotiation, and collaboration skills and excellent communication (oral and written) and presentation skills; be self-motivated, self-reliant, and confident; possess the desire and ability to work with diverse groups and cultures; and have a good sense of humor and the ability to adapt to a dynamic and exciting environment.

Responsibilities

  1. Lead complex commercial transactions across sales, product, and procurement functions;
  2. Serve as a legal representative on a number of cross-functional teams that drive NICE’s strategy and business objectives;
  3. Build strong internal and external relationships while balancing the needs of NICE’s business strategy and priorities;
  4. Provide deep knowledge of relevant aspects of United States and international laws concerning commercial terms, including data privacy and cybersecurity;
  5. Draft and negotiate outbound sales-related contracts, including SaaS, software license, strategic alliance, BPO, and OEM contracts;
  6. Anticipate changes to, and advise on, relevant laws impacting NICE’s commercial activities and its customers;
  7. Provide continuous improvement of standard form agreements, playbooks, contract templates, and legal processes;
  8. Effectively advise, educate, and train on, and assist in, the enforcement of NICE’s corporate policies and compliance programs;
  9. Implement initiatives that advance NICE’s business including NICE’s priorities and global strategy; and
  10. Perform other legal responsibilities as requested from time to time.

Requirements

  1. Law degree with excellent academic credentials.
  2. 5+ years as a licensed practicing attorney with at least 3+ years’ experience in SaaS, cloud computing, and enterprise software transactions.
  3. Active license to practice law in any U.S. state.
  4. Substantive transaction experience with complex contract and/or licensing agreements, working with partners and experience working in fast-paced technology companies.
  5. Experience in compliance, data security, privacy, and intellectual property matters, and a strong working knowledge of data protection laws and trends.
  6. In-house experience strongly desired and previous experience in the legal department of a U.S. publicly traded company preferred.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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