Americor | Customer Service Representative | scottsdale, az

2 weeks ago


Scottsdale, United States Americor Full time

Kickstart a rewarding career with one of the nation’s consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative As a Bilingual Customer Service Representative at Americor, you’ll be the first point of contact for customers, helping to understand their needs, explain our services, and direct them to the right departments. With a friendly, customer-focused approach, you’ll handle various inquiries using our resources and call scripts to ensure seamless support. If youre personable, calm under pressure, and ready to launch your career, this role is a great foundation

Responsibilities:

  • Assisting customers with inquiries, providing clear information, and seamlessly transferring calls to the appropriate departments.
  • This role is perfect for individuals who are detail-oriented, customer-focused, and ready to contribute to a high-performance team
  • Following call center scripts to ensure accurate, consistent responses across various client topics.
  • Updating the CRM database with detailed conversation notes to maintain a thorough client history.
  • Supporting Debt Consultants during the client enrollment process to facilitate a smooth onboarding experience.
  • Adhering to all communication procedures, policies, and guidelines to uphold service quality and compliance standards.
  • Meeting or exceeding individual and team performance goals to drive overall success.
  • Performing additional duties as assigned to support the team and enhance the customer experience.

Requirements:

  • Fluent in Spanish, with strong verbal and written communication skills in both English and Spanish
  • Customer-focused attitude with patience, friendliness, and positivity
  • Experience with Google Workspace or similar platforms
  • Proficient typing skills for accurate data entry and record-keeping
  • Excellent attention to detail
  • Previous experience in customer service or sales is a plus

Why Join Our Team:

  • Paid Training
  • Opportunity to make a meaningful impact on clients financial well-being.
  • Competitive compensation package.
  • Flexible working hours.
  • Positive and collaborative work environment.
  • Career growth and development opportunities.

*This position is based at our Scottsdale, AZ office (Remote work is not available). The compensation for this role is $18.00-$19.00 per hour, dependent on experience, with flexible AM and PM shifts offered.

Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.



  • Scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nations consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative! As a Bilingual Customer Service Representative at Americor, youll be the first point of contact for customers, helping to understand their needs, explain our services, and direct them...


  • Scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nation's consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative! As a Bilingual Customer Service Representative at Americor, you'll be the first point of contact for customers, helping to understand their needs, explain our services, and direct...


  • Scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nation’s consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative! As a Bilingual Customer Service Representative at Americor, you’ll be the first point of contact for customers, helping to understand their needs, explain our services, and...


  • scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nation’s consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative! As a Bilingual Customer Service Representative at Americor, you’ll be the first point of contact for customers, helping to understand their needs, explain our services, and...


  • scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nation’s consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative! As a Bilingual Customer Service Representative at Americor, you’ll be the first point of contact for customers, helping to understand their needs, explain our services, and...


  • Scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nation’s consecutive Best Places to Work by joining our award-winning team as a part-time Bilingual Customer Service Representative! As a Bilingual Customer Service Representative at Americor, you’ll be the first point of contact for customers, helping to understand their needs, explain our services, and...


  • Scottsdale, United States Americor Full time

    Kickstart a rewarding career with one of the nation's consecutive Best Places to Work by joining our award-winning team as a part-time Customer Service Representative! As a Customer Service Representative at Americor, you'll be the first point of contact for customers, helping to understand their needs, explain our services, and direct them to the right...


  • Scottsdale, United States Americor Full time

    As a Bilingual Customer Service Representative, you'll support customers by understanding their needs, explaining our services, and routing calls to the proper departments. Following call scripts for policy compliance, you'll cover various client issues and maintain detailed conversation records in our system. Success here relies on your customer-centric...


  • Scottsdale, Arizona, United States Staybridge Suites Scottsdale AZ Full time

    Job SummaryWe are seeking a skilled Customer Service Ambassador to join our team at Staybridge Suites Scottsdale AZ. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greet and welcome guests upon arrival, registering...


  • Scottsdale, Arizona, United States Americor Full time

    Are you a detail-oriented and customer-focused individual looking for a rewarding career? We have an exciting opportunity for a Part-time Customer Service Representative to join our team at Americor, one of the nation's consecutive Best Places to Work.About the RoleThis role involves being the first point of contact for customers, assisting with inquiries,...


  • Scottsdale, Arizona, United States AZ Green Cleaning LLC Full time

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at AZ Green Cleaning LLC in Scottsdale. As a key member of our staff, you will be responsible for providing exceptional customer service and creating a positive experience for our customers.Estimated Salary: $40,000 - $60,000 per year, depending on experience and...


  • Scottsdale, Arizona, United States Americor Full time

    We are seeking a skilled Part-time Customer Service Representative to join our team at Americor, one of the nation's consecutive Best Places to Work. This is a unique opportunity to make a meaningful impact on clients' financial well-being.About the RoleIn this role, you will be responsible for handling customer inquiries, resolving issues, and transferring...


  • scottsdale, United States CognITek Group Full time

    Our client is a rapidly growing, national oil company headquartered in Scottsdale, Arizona. The company offers a dynamic work environment that allows motivated employees to flourish and grow. Our company is built on a foundation of delivering quality products and service while helping increase our customer’s profits. We are looking for high energy...


  • scottsdale, United States CognITek Group Full time

    Our client is a rapidly growing, national oil company headquartered in Scottsdale, Arizona. The company offers a dynamic work environment that allows motivated employees to flourish and grow. Our company is built on a foundation of delivering quality products and service while helping increase our customer’s profits. We are looking for high energy...


  • Scottsdale, United States Style Netbox Full time

    Join Our Team: Customer Service Representative Are you passionate about delivering exceptional customer experiences? Style Netbox is seeking a dedicated Customer Service Representative to join our team in Scottsdale, AZ. If you have excellent communication skills and a knack for problem-solving, we'd love to hear from you! About the Role: As a Customer...

  • Account Manager

    3 weeks ago


    Scottsdale, United States Files Full time

    About Files.com Files.com is an enterprise secure file transfer & automation SaaS with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more. Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We raised $46.5 million of growth equity in 2021 from Silicon...


  • Scottsdale, United States Community Choice Financial Family of Brands Full time

    Overview: Join us for Career Day in Scottsdale, AZ!Thursday, December 19th, 202410AM - 5PM  Speedy Cash of Scottsdale, AZ7202 E. McDowell Rd.Scottsdale, AZ 85257(480) 945-9200 If you’re ambitious and ready for more--join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial ® Family of...


  • Scottsdale, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Soliant is looking for an Interim Director of Pharmacy. This rehabilitationhospital in Scottsdale, AZneeds a dedicated professional to oversee pharmacy operations and ensure pliance with regulatory standards. The ideal candidate will represent the pharmacy in various meetings and...

  • Account Manager

    1 month ago


    Scottsdale, United States Files Full time

    About Files.com Files.com is an enterprise secure file transfer & automation SaaS with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more. Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We raised $46.5 million of growth equity in 2021 from Silicon...


  • scottsdale, United States Gentle Dental Full time

    Dentist at Gentle Dental summary: This part-time General Dentist position in Scottsdale, AZ focuses on providing exceptional oral healthcare while enhancing the quality of patients' lives. The practice emphasizes a wellness approach to dentistry and fosters a collaborative environment for dental professionals. With a commitment to operational excellence...