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Loan Processing Specialist II
2 months ago
Department: Retail Loan
Job Status: Full-Time
FLSA Status: Non-Exempt
Grade: 8
Reports to: AVP/Retail Lending Operations Production Manager
Amount of Travel Required: Travel as Required
Positions Supervised: N/A
POSITION SUMMARY
The Loan Processing Specialist II is responsible for processing mortgage, equity and consumer loan files. Prepares and sends loan disclosure packages for mortgage and home equity loans. Performs a variety of duties as it relates to the processing, underwriting and closing of mortgages, home equity lines, home equity loans and consumer loans. Provides loan processing support to the Loan Officer. Acts as a direct contact for the borrower along with the Loan Officer.
ESSENTIAL FUNCTIONS
- Reviews and analyzes all loan and borrower documentation to determine if sufficient for submission to Underwriting.
- Ability to carry a personal pipeline of at least 35 loans.
- Manages a pipeline of loans to insure all commitment and closing dates are met; as well as the bank's production timeframe standards (typically 30 days).
- Monitors files to ensure any change of circumstance events are identified.
- Reviews files prior to submission to Underwriting to insure all needed information, forms and documentation are collected and complete.
- Communicates statuses/issues throughout the process to all parties involved including; the customer, branch and Loan Officer.
- Monitors the pipeline to ensure loan disclosures are prepared and delivered within the required regulatory timeframes.
- Responsible for obtaining all verbal and written verifications of employment, tax transcripts, property tax bills, bank relationship, licensing verifications, title commitment and mortgagee clause updates.
- Orders credit, credit supplements, flood certificate, appraisals, re-inspections and any additional information as needed for the loan file.
- Processes credit card transactions for upfront fees.
- Updates and maintains the File Contacts information within Encompass for all parties in loan file.
- Performs HMDA compliance review of all loans.
- Ensures files is ready for submission to Closing Department.
- Performs general office/clerical duties such as filing, answering phones, opening mail and ordering supplies.
- Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
- Must adhere to all bank and regulatory policies and procedures specific to position.
- Performs additional duties as requested.
Competencies
- Attention to Detail
- Customer Relations
- Dependability
- Productivity
- Quality
- Teamwork & Cooperation
- Minimum of 3 years of mortgage processing experience is required.
- Encompass and Velocity systems knowledge.
- Knowledge of Secondary Market Mortgage guidelines.
- Ability to work under pressure of multiple projects and deadlines.
- High degree of attention to detail is required.
- OFAC & CIP Training completed during employment.
PHYSICAL DEMANDS
Physical Demands
Stand: O (Occasionally)
Walk: O (Occasionally)
Sit: F (Frequently)
Handling / Fingering: O (Occasionally)
Reach Outward: O (Occasionally)
Reach Above Shoulder: N (Not Applicable)
Climb: N (Not Applicable)
Crawl: N (Not Applicable)
Squat or Kneel: N (Not Applicable)
Bend: N (Not Applicable)
Lift/Carry
10 lbs or less: N (Not Applicable)
11-20 lbs: N (Not Applicable)
21-50 lbs: N (Not Applicable)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: N (Not Applicable)
13-25 lbs: N (Not Applicable)
26-40 lbs: N (Not Applicable)
41-100 lbs: N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
JOB CODE: 1000657