Lead Field Services Engineer

4 weeks ago


New York, United States Bayforce Full time

Looking for a Lead Field Services Engineer on a contract to hire basis to join a fantastic company with a great culture, long-term employees, and a fantastic benefits package

The Lead Field Services Engineer will be the escalation point for the FSEs for a wide variety of end user areas including AV initiatives, desktop support, printer support, troubleshooting Active Directory issues, onboarding issues, etc.

You'll also be providing white glove tech support to the C-suite and SVPs as well.

Duration:

6-month contract to hire Location:

Tampa Bay area - onsite 5 days per week

Requirements: 8-10 years of field service engineer experience Must be proactive, have strong customer service skills, and experience/capability of supporting senior executives. Must have wide knowledge including Win 10/11, latest iOS, printer knowledge, Active Directory, AV equipment, etc. Should have an Associate Degree and some certifications such as: MCSE, SCCM, ITIL Foundation, etc. Must be willing to work onsite 5 days per week - this is not negotiable. Must not require sponsorship or work for a 3rd party .



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