Client Relationship Associate
4 weeks ago
Randstad is actively assisting a long-time client with its search for a Client Relationship Associate (Active Series 7 required). Our client is a well-established and profitable organization with a strong track record of employee development and retention. They are offering competitive compensation, and looking to hire quickly.
Temp to PermApproved Locations:St. Louis, MO 63103 (hybrid)Salt Lake City, UT (hybrid)Charlotte, NC (hybrid)
Responsibilities:Participate in moderately complex support services in account management, operations, documentation, customer service, and technical support. Identify opportunities for process improvement within the customer support functional area.Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.Present recommendations for resolving moderate to complex situations and exercise independent judgment while developing an understanding of internal and external customer needs.Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues.Serve as the first point of customer contact in providing support for routine technical questions and issues
Requirements:Series 7 required
MUST BE ACTIVE (or within a 2-year window so it may be re-activated quickly)Brokerage operations experienceCustomer service experience
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