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Parts Sales Specialist

3 months ago

Kansas City, United States UltraSource LLC Full time

Join our team as a Parts Sales Specialist and dive into the exciting world of UltraSource.Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat industry. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.Mon-Fri 8AM-5PMDuties and Responsibilities:Ascertains equipment model and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.Discusses use and features of various parts.Create contacts, prepare quotations, enter orders, and log interactions in the CRM system.Communicate inventory needs to the Purchasing department to anticipated customer needs and minimize stockouts.Share leads, critical customers information, and market intel with the Equipment, Supplies, and Service teams.Education and/or Experience: Associate or bachelor's degree preferred; engineering degree a plus.Minimum two (2) years related experience in customer service or sales; general parts sales experience (regardless of industry) is a preferred.Excellent customer service and interpersonal skills; responds promptly to customer needs.Experience in a technical setting or knowledge of food packaging and supplies preferred but not required.Ability to identify and resolves problems, works well in group problem solving situations.Effective verbal and written communication skills.Benefits:Medical, dental, vision plans401k with company contributionHSA with company contributionVoluntary benefits: life, disability, accident and critical illnessLife InsuranceVacation and Personal DaysTo learn more about what we do visit our website at:UltraSource is an Equal Opportunity Employer