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Parts Specialist

1 month ago

Kansas City, Kansas, United States CSTK Inc- Velociti Inc Full time
Job Title: Parts Specialist Job Summary: We are seeking a highly motivated and detail-oriented Parts Specialist to join our team at CSTK Inc. - Velociti Inc. As a Parts Specialist, you will be responsible for ensuring that our customers receive the right parts at the right time. This is a critical role that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: * Greet customers and take orders in person, via email, and over the phone * Determine replacement parts according to inspection of old parts, customer request, or customer description of malfunction * Complete sales by entering purchased items into the sales/inventory system, obtaining purchase orders or payment, adding purchases to credit accounts, and issuing sales receipts * Utilize both catalog and online resources to secure necessary parts to meet customer needs * Maintain parts inventory by verifying supplies and placing orders when order-points are reached in appropriate bin locations or changing bin locations to suit quantities * Receive orders, stock items by unpacking and placing items into or on appropriate locations as defined in the system * Execute freight claims for damaged goods * Receive returned items by inspecting them and then returning payments if applicable * Prepare orders for shipment, complete all paperwork, and ensure accuracy of the order to ship Requirements: * Minimum of a high school education * Prior work experience in parts/warehousing/inventory control within the automotive/truck parts industry * Ability to achieve and maintain proper certifications and training * Ability to effectively communicate with customers and team members * Ability to work in a fast-paced environment * Must be able to work overtime and on-call as needed * Attention to detail * Ability to regularly require standing, walking, climbing, stooping, kneeling, crouching, reaching with hands and arms, and using hands to finger, handle, or free objects * Use computers for web-based training and work order system * Dependable and reliable * Ability to safely operate a forklift * Ability to retain knowledge of standard operating procedures and follow verbal and written instructions * Must possess a current and valid driver's license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier What We Offer: * Competitive wage compensation * A great working environment * Health, dental, and vision insurance * Retirement plan + employer 401(k) match * Employer-paid basic life and short-term disability * Paid time off + holidays About CSTK Inc. - Velociti Inc: CSTK Inc. - Velociti Inc is an award-winning Authorized Thermo King dealership group providing a complete line of refrigerated transportation products, including parts, service, aftermarket accessories, trailer repair, and technology solutions. We also provide sales, parts, and service for the top construction equipment brands, horse and livestock trailers, and heavy-duty truck outfitting in our region. Equal Employment Opportunity: CSTK Inc. - Velociti Inc has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodations for individuals with disabilities to apply for employment. Contact us only if you wish to request an accommodation. Resumes sent to this address will not be accepted. Applicants must apply online to be considered for posted positions. EEO/AA M/F/D/V