Call Center Team Lead
3 months ago
One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
Window Nation, the3rdlargestspecialtyremodeling company in the country, is searching for a Call Center Team Lead to oversee the day-to-day success of a thriving call center. This person willlead by example tohelp ensure that all Call Center Agents are focused and driving towards the success of all established goals.
Core Role Responsibilities
Manage the flow of all inbound and outbound calls
Scheduleandmanage appointment availability in all markets
Create awareness and accountabilityof all Call
Center Agent performance
Make executive decisionson lead eligibility by qualifying lead requirements
Ensure accuracy of the data entered into our system
Oversee escalated callsas needed
Assist with theimplementation ofnew plans, objectives, and motivational tools
Developand implement best team practices
Assist with your staff'songoingdevelopment byhostingbi-weekly trainingsessions
Basic Qualifications
High School Diploma, GED, or equivalent
1-3 years of supervisory or Team Lead experience
Preferred Qualifications
Expert proficiency in Microsoft Office
Experience with Salesforce is a plus
Ability to lead by example
Ability to multitask in afast-pacedenvironment
Self-motivated, analytical and data driven
Ability to work well under pressure and get the job done at all costs
Excellent written and verbal communication skills
Window Nation cultivates a culture of inclusionthat respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
#J-18808-Ljbffr
-
Call Center Team Lead
3 weeks ago
Fulton, Maryland, United States Window Nation Full timeLead the Way at Window NationAt Window Nation, we're committed to growth and excellence. As a Call Center Team Lead, you'll play a vital role in driving our success by overseeing the day-to-day operations of our thriving call center. Your leadership skills and passion for customer service will inspire our team to deliver exceptional results.Key...
-
Call Center Team Lead
4 months ago
Fulton, United States Window Nation Full timeOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow...
-
Call Center Agent
5 months ago
Fulton, United States Window Nation Full timeOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow...
-
Call Center Agent
2 weeks ago
Fulton, United States Window Nation Full timeOne Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow...
-
Assistant Call Center Director
1 week ago
Fulton, Maryland, United States Window Nation Full timeJob Title: Assistant Call Center ManagerAt Window Nation, we're committed to finding and keeping the best employees possible. We're looking for a talented Assistant Call Center Manager to join our team and help drive success in our Fulton, MD call center location.Key Responsibilities:Assist the Call Center Manager in day-to-day operations and lead the team...
-
Assistant Call Center Director
2 days ago
Fulton, Maryland, United States Window Nation Full timeJob Title: Assistant Call Center ManagerAt Window Nation, we're committed to finding and keeping the best employees possible. We're seeking an experienced Assistant Call Center Manager to join our team in Fulton, MD.Key Responsibilities:Assist the Call Center Manager in day-to-day operations and drive success in employee development, performance, process...
-
Fitness Team Lead
2 days ago
Fulton, New York, United States Planet Fitness Full timeJob Title: Member Services Representative Shift LeadAt Planet Fitness, we're passionate about creating a judgement-free zone where everyone can feel comfortable and motivated to reach their fitness goals. As a Member Services Representative Shift Lead, you'll play a key role in helping us achieve this mission.Job Summary:We're seeking a highly motivated and...
-
Automation Technology Team Lead
4 weeks ago
Fulton, Missouri, United States Galaxy Group Full timeYour new career opportunity at Galaxy GroupWe are seeking a highly skilled Team Leader for Automation Technology to join our team in Bielefeld-Brackwede.What We Offer:- Permanent employment contract- Performance-based salary and 30 days of vacation- Bonus schemes (e.g. for exceptional performance)- Diverse range of tasks- Familiar and friendly work...
-
Automobile Center Store Associate
2 weeks ago
Fulton, New York, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and motivated Automobile Center Store Associate to join our team at Sam's Club. As a Tire & Battery Center Technician, you will play a critical role in providing safe and efficient service in both the sales and service areas of the department.Key ResponsibilitiesBe a Team Player: Collaborate with team members to...
-
Certified Nursing Assistant
2 months ago
Fulton, New York, United States Brekenridge Retirement Center Full timePosition Overview:As a Certified Nursing Assistant at Brekenridge Retirement Center, you will play a vital role in enhancing the quality of life for our residents. Your primary responsibilities will include assisting individuals with their daily living activities, ensuring their comfort and well-being.Key Responsibilities:1. **Support Residents:** Aid...
-
Distribution Center Supervisor
2 months ago
Fulton, Missouri, United States Dollar General Full timeWork Where You Matter: At Dollar General, our mission is Serving Others. We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail...
-
ACT Team Family Specialist
5 months ago
Fulton, United States Oswego Health Full timeJob Summary: Provide clinical treatment, psychosocial rehabilitation, and community support services designed to promote recovery by improving psychiatric symptoms, preventing relapse, teaching skills, providing direct assistance ad securing community resources necessary for successful functioning in work, school, home and social relationships. ...
-
Fulton, United States VSP Vision Full timeAn excellent part-time opportunity for an Optometrist is now available at Maple Lawn Eye Care Center, located in Fulton, Maryland! Why you should apply Offering caring, comprehensive vision care service for patients and families through the combination of VIP treatment and state-of-the-art technology is the mission of Maple Lawn Eye Care Center. As a...
-
Lead Supervisor
3 days ago
Fulton, New York, United States Bealls Full timeAbout BeallsBealls is a family-owned and operated business that prioritizes a people-first approach in everything we do. As a growing organization, we continue to expand our markets and guest footprint while encouraging authenticity, rewarding accountability, and providing stability and life balance to our associates.Lead Supervisor RoleWe are seeking a...
-
Fulton, United States VSP Vision Full timeAn excellent part-time opportunity for an Optometrist is now available at Maple Lawn Eye Care Center, located in Fulton, Maryland!Why you should apply Offering caring, comprehensive vision care service for patients and families through the combination of VIP treatment and state-of-the-art technology is the mission of Maple Lawn Eye Care Center. As a...
-
Fulton, United States VSP Vision Full timeAn excellent part-time opportunity for an Optometrist is now available at Maple Lawn Eye Care Center, located in Fulton, Maryland! Why you should apply Offering caring, comprehensive vision care service for patients and families through the combination of VIP treatment and state-of-the-art technology is the mission of Maple Lawn Eye Care Center. As a...
-
Fulton, United States VSP Vision Full timeAn excellent part-time opportunity for an Optometrist is now available at Maple Lawn Eye Care Center, located in Fulton, Maryland! Why you should apply Offering caring, comprehensive vision care service for patients and families through the combination of VIP treatment and state-of-the-art technology is the mission of Maple Lawn Eye Care Center. As a...
-
Distribution Center Operations Supervisor
2 months ago
Fulton, Missouri, United States Dollar General Full timeWork Where You Matter: At Dollar General, our mission is Serving Others. We appreciate the unique contributions of each employee. Whether you are seeking to start a new career in one of our many convenient store locations, distribution centers, or support teams, we offer a variety of career paths. We are not just a retail organization; we are a company that...
-
Registered Nurse
5 months ago
Fulton, United States Avera Queen of Peace Careers Full timeJoin the RN Nursing team at Avera! Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.You...
-
Registered Nurse
5 months ago
Fulton, United States Avera Queen of Peace Full timeJoin the RN Nursing team at Avera! Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless. Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you...