Youth Care Navigator

3 weeks ago

Springfield, United States Centene Corporation Full time

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility.

****NOTE: This is a remote role provides care coordination services to DCFS Youth-In-Care and Former Youth-In-Care (ages 0-21) and has quarterly in-person team meetings in the territory listed below. Preference will be given to applicants with past experience working with traumatized/abused youth and/or DCFS and who reside in one of the following central eastern Illinois counties: Champaign, Clark, Coles, Cumberland, De Witt, Douglas, Edgar, Macon, Moultrie, Piatt, Shelby, Vermilion.****

**Position Purpose:** Develops, assesses, and coordinates care management activities based on member needs to provide quality, cost-effective healthcare outcomes. Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination.

+ Evaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome

+ Develops or contributes to the development of a personalized care plan/service ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care

+ Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as: employment, education, housing, food, participant direction, independent living, justice, foster care) based on service assessment and plans

+ Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified care or services are accessible to members in a timely manner

+ May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs, refer to care management for further evaluation as appropriate

+ Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

+ May perform on-site visits to assess members needs and collaborate with providers or resources, as appropriate

+ May provide education to care manager and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits

+ Other duties or responsibilities as assigned by people leader to meet the member and/or business needs

+ Performs other duties as assigned

+ Complies with all policies and standards

**Education/Experience:** For Illinois YouthCare Plan only: Bachelor's degree in Social Work, Nursing, Health Behavioral Science or equivalent experience. 2+ years of experience working within a social service agency and/or advocacy environment.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

**License/Certification:**

+ Current states clinical license preferred

****Additional Details:

Department: YouthCare / MED-Case Management

Caseload: DCFS Youth-In-Care and Former Youth-In-Care (ages 0-21)

Territory: the following central eastern Illinois counties: Champaign, Clark, Coles, Cumberland, De Witt, Douglas, Edgar, Macon, Moultrie, Piatt, Shelby, Vermilion ****

Pay Range: $22.07 - $37.25 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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