Customer Service Associate

5 days ago

Hailey, United States Copy & Print Full time
Description

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities

Customer Service:
•Greet customers in a friendly and professional manner, both in person and over the phone.
•Assist customers with their printing, copying, and other service needs.
•Provide accurate information about products, services, pricing, and turnaround times.
•Handle customer inquiries and complaints, ensuring a satisfactory resolution.
•Process customer orders, including taking payments and issuing receipts.

Production Support:
•Assist with daily production tasks, including printing, copying, binding, and finishing.
•Monitor and maintain inventory levels for paper, ink, and other supplies.
•Prepare files for printing, ensuring accuracy and adherence to customer specifications.
•Operate and maintain office equipment such as printers, copiers, and binding machines.
•Collaborate with the production team to meet deadlines and ensure high-quality output.

Administrative Duties:
•Manage incoming and outgoing mail and packages.
•Maintain a clean and organized work environment.
•Perform data entry, filing, and other administrative tasks as needed.
•Support the management team with various office duties.
•Reply to incoming calls from customers including products and service questions, general information, and complaints
•Record customer interactions and follow up on their experience with our company
•Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
•Maintain customer accounts and update with new account information as needed
•Communicate frequent customer suggestions to the team to troubleshoot

Qualifications

•Strong communication skills, both verbal and written.
•Excellent organizational skills and attention to detail.
•Ability to work independently and as part of a team.
•Comfortable in a fast-paced environment with changing priorities.
•Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).
•Ability to lift and move supplies and equipment, up to 50 lbs.
•Ability to stand for extended periods during production tasks.
•Manual dexterity for operating office equipment.
•Experience working in a customer-oriented atmosphere
•Display strong communication skills, active listening skills, and personal skills
•Must have graduated high school, received a G.E.D. or equivalent

  • Customer Service Representative

    7 days ago

    Hailey, United States St. Luke's Health System Full time

    Company OverviewAt St. Luke's Health System, we prioritize delivering exceptional patient experiences through our dedicated team of Patient Access Specialists.This customer service role is the first point of contact for patients entering the St. Luke's Wood River Family Medicine Clinic.Job SummaryWe are seeking a highly skilled and compassionate individual...

  • United Parcel Service | Dedicated Driver

    4 days ago

    hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support DriverSHIFT YOUR TEAMWho exactly are UPS Seasonal Support Drivers?As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Automotive Service Technician Position

    2 weeks ago

    Hailey, United States EasyCare Recruiting Full time

    Automotive Service TechnicianWe are seeking a skilled and experienced Automotive Service Technician to join our team at Karl Malone Group. As a member of our team, you will contribute to the timely repair and delivery of vehicles, ensuring exceptional customer satisfaction.ResponsibilitiesPerform duties per repair order with efficiency and accuracy, focusing...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT YOUR...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE The following information aims to provide potential candidates with a better understanding of the requirements for this role. Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They're the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They're...

  • Seasonal Package Delivery Driver

    4 weeks ago

    Hailey, United States United Parcel Service Full time

    Job DescriptionSHIFT YOUR FUTURECasual Package Deliver Driver SHIFT YOUR TEAMWho exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT...

  • Seasonal Package Delivery Driver

    3 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Seasonal Package Delivery Driver

    4 weeks ago

    HAILEY, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Package Delivery Driver

    3 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT YOUR...

  • Seasonal Package Delivery Driver

    3 weeks ago

    Hailey, United States United Parcel Service Full time

    Job DescriptionSHIFT YOUR FUTURECasual Package Deliver Driver SHIFT YOUR TEAMWho exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT...

  • Seasonal Package Delivery Driver

    3 weeks ago

    HAILEY, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! ...

  • Seasonal Package Delivery Driver

    2 weeks ago

    Hailey, United States United Parcel Service Full time

    Job DescriptionSHIFT YOUR FUTURECasual Package Deliver Driver SHIFT YOUR TEAMWho exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT...

  • Driver Helper

    3 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...

  • Driver Helper

    2 weeks ago

    hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making deliveries,...

  • Driver Helper

    7 days ago

    hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making deliveries,...

  • Seasonal Support Driver

    3 weeks ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Personal Vehicle Delivery Driver

    5 days ago

    Hailey, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...