Senior Client Intake Specialist
2 months ago
Our Austin office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained. This position must be staffed by an individual who is business development oriented, and works well with people. We ask that you have a strong Immigration or Criminal Defense background and possess the ability to screen potential client calls. You will ensure operational excellence and handle a large volume of incoming client calls. The ideal candidate will be able to work some weekends and be able to commute to our Los Angeles office as is required for this role.Responsibilities:Screen telephone calls before scheduling an attorney-client consultationPersistently monitor all potential new client inquiries (email, internet, phone and referrals)Immediately contact every potential client and establish relationship with clientUpdate logs and reporting systems to reflect status of all potential new clientsConduct potential new client interviews with genuine empathy and compassionSchedule appointments for potential clientsTake accurate notes during the attorney-client initial consultationCollaborate with our attorneys to complete the initial consultation processAssist attorneys with administrative tasks related to opening new cases and maintaining databasesFollow instructions from the supervising attorney and perform accordinglyWrite emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets)QualificationsBilingual (English/Spanish) with full proficiency REQUIRED. Minimum 3 years of sales experience required, customer service experience a major plusStrong background with performance-based metricsCase Management software experience is a major plusResourceful and motivated to solve issues as they ariseProven track record to meet goals and deadlinesMust be able to work weekendsImmigration and Criminal Defense experience is strongly preferred. Pay range is subject to change based on experience on a case-by-case basis.Here at the Matian Firm, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry. Apply nowThe Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
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Senior Client Intake Specialist
2 weeks ago
Austin, United States Matian Firm Full timeSenior Client Intake Specialist (Immigration and Criminal Defense) Austin, TX Our Austin office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible...
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Senior Client Intake Specialist
3 months ago
Austin, United States The Matian Firm, APC Full timeOur Austin office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
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Senior Client Intake Specialist
1 month ago
Austin, United States Matian Firm Full timeOur Austin office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
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Senior Client Intake Specialist
3 months ago
Austin, United States The Matian Firm, APC Full timeJob DescriptionJob DescriptionOur Austin office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the...
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Client Intake Specialist
4 weeks ago
Austin, United States Archer Systems, LLC Full timePOSITION SUMMARYThis position reports to the Manager of Project Onboarding. The Client Intake Specialist is responsible for successfully onboarding new clients and mass tort projects across all ARCHER service lines. The Client Intake Specialist will work closely with ARCHER's clients, remote sales team, and operations teams in Austin, Houston, and Dallas, to...
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Client Intake Specialist
2 weeks ago
Austin, United States Archer Systems, LLC Full timeThis position reports to the Manager of Project Onboarding. The Client Intake Specialist is responsible for successfully onboarding new clients and mass tort projects across all ARCHER service lines. The Client Intake Specialist will work closely with ARCHER’s clients, remote sales team, and operations teams in Austin, Houston, and Dallas, to ensure that...
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Client Intake Specialist
3 months ago
Austin, United States Archer Systems, LLC Full timePOSITION SUMMARY This position reports to the Manager of Project Onboarding. The Client Intake Specialist is responsible for successfully onboarding new clients and mass tort projects across all ARCHER service lines. The Client Intake Specialist will work closely with ARCHER's clients, remote sales team, and operations teams in Austin, Houston, and Dallas,...
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Intake Specialist
5 days ago
Austin, Texas, United States Integral Care Full timeJob Number: Job Summary: Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurringsubstance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine eligibility of...
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Intake Specialist
1 month ago
Austin, United States Integral Care Full timeJob Number: 24-11812 Job Summary: Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurring substance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine...
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Intake Specialist
4 days ago
Austin, United States Integral Care Full timeJob Number: 24-11812 Job Summary: Intake specialists are Qualified Mental Health Professionals (QMHP) who provide services to individuals diagnosed with severe mental illnesses who may also have co-occurringsubstance use disorders and/or chronic health conditions. Intake specialists complete a variety of clinical assessments with clients to determine...
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Intake Specialist
4 weeks ago
Austin, United States Catholic Charities of Central Texas Full timeJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTERCatholic Charities is a religious organization...
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SWI Intake Specialist
2 weeks ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: THIS POSITION OFFERS TELEWORK OPPORTUNITIES AND CAN BE FILLED ANYWHERE WITHIN THE STATE OF TEXAS. The position answers calls placed to Protective Services Statewide Intake (SWI) for reporting abuse/neglect of children; and abuse, neglect, or exploitation to persons 65 years and older or adults with disabilities. In addition to answering...
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Client Care Specialist
2 months ago
Austin, United States Archer Systems, LLC Full timePOSITION SUMMARY:The Client Care Specialist is responsible for fostering excellent relationships with assigned client law firms via email, phone calls, and in-person visits. The Client Care Specialist will respond to all incoming client inquiries with thoughtfulness, integrity, attention to detail, and urgency, and will work closely with our internal sales...
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Intake Specialist
4 weeks ago
Austin, United States Catholic Charities of Central Texas Full timeJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTER Catholic Charities is a religious organization...
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Intake Specialist
3 months ago
Austin, United States Catholic Charities of Central Texas Full timeJob DescriptionJob DescriptionJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTERCatholic...
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Intake Specialist
2 months ago
Austin, United States Catholic Charities of Central Texas Full timeJOB SUMMARY The Intake Specialist will assist in the day-to-day operations of a Catholic Charities of Central Texas' Refugee Support Services. The position is responsible for the telephone intake and eligibility screening of potential clients for the Refugee Support Services (RSS) Grant. MINISTERIAL CHARACTER Catholic Charities is a religious organization...
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Intake Sales Specialist
2 months ago
Austin, United States The Matian Firm, APC Full timeOur Austin office is looking to hire an experienced Sr. Client Intake Specialist - Immigration experience with a desire to grow within the legal industry. The Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
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Intake Sales Specialist
2 weeks ago
Austin, United States Matian Firm Full timeOur Austin office is looking to hire an experienced Sr. Client Intake Specialist - Immigration experience with a desire to grow within the legal industry. The Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
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Client Care Specialist
2 months ago
Austin, United States Archer Systems, LLC Full timePOSITION SUMMARY: The Client Care Specialist is responsible for fostering excellent relationships with assigned client law firms via email, phone calls, and in-person visits. The Client Care Specialist will respond to all incoming client inquiries with thoughtfulness, integrity, attention to detail, and urgency, and will work closely with our internal sales...
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Intake Sales Specialist
3 months ago
Austin, United States The Matian Firm, APC Full timeOur Austin office is looking to hire an experienced Sr. Client Intake Specialist - Immigration experience with a desire to grow within the legal industry. The Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
