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Hampton Inn-Branson Hills Housekeeping Attendant
1 month ago
The Housekeeper is responsible for the general cleanliness of hotel rooms, common areas, and public restrooms. The position is responsible for cleaning assigned guest hotel rooms and maintaining a high level of cleanliness inside the building.ESSENTIAL DUTIES, FUNCTIONS, AND RESPONSIBILITIESEnter and prepare guest rooms for cleaning.Ensure no items are left from previous guests in drawers, refrigerators, and microwaves.Work closely with the Housekeeping Supervisor to maintain cleanliness in all areas.Replenish amenity items in rooms.Care for and maintain all company equipment that has been issued.Adhere to proper techniques of mixing chemicals, cleaning disinfectants, and solutions, etc.Vacuum hallways, entryways, and common areas as needed.Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.Report any lost and found items in the hotel common areas or hotel rooms immediately to the manager to secure.Ensure that public bathrooms are stocked with soap, toiletries, and other necessary supplies.Clean hotel rooms after guests check out of the room:Bathroom: remove towels from floor and replace with clean; clean sink, bathtub, counters, toilet, and mirrors; sweep and mop floors; empty trash and replace trash liner.Bedroom(s)/Living Area: dust furniture; clean mirrors; check for cobwebs; vacuum all carpets and rugs; and takes out the trash.Closet: cleans the closet area, ensures that ironing board and supplies are in good condition, and ensures that there is the proper number of hangers.Attend to guest requests/complaints in a professional manner and follow brand standards at all times.Attend all training classes assigned.Responsible for achieving and exceeding the guest satisfaction score.Keep housekeeping carts organized and clean.Assist other team members as directed by the Housekeeping Supervisor.Ensure that the guest room door is secured and locked, when exiting the room.Exhibit exemplary attendance and punctuality.Comply with company policies and procedures.Perform other duties as assigned.
