Current jobs related to PCI Technical Support Representative - Dallas - Aperia

  • Technical Support Representative

    2 days ago

    dallas, United States GTN Technical Staffing and Consulting Full time

    Technical Support RepresentativeHIGHLIGHTSDegree Requirements: Bachelor’s degree from an accredited university or college strongly preferred.Location: 1st week onsite for training then remote with occasional onsite as needed. (Dallas, TX)Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance.Hourly Rate:...

  • Technical Support Representative

    1 week ago

    Dallas, United States GTN Technical Staffing and Consulting Full time

    Technical Support RepresentativeHIGHLIGHTSDegree Requirements: Bachelor’s degree from an accredited university or college strongly preferred.Location: 1st week onsite for training then remote with occasional onsite as needed. (Dallas, TX)Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance.Hourly Rate:...

  • Technical Support Representative

    2 weeks ago

    Dallas, United States GTN Technical Staffing and Consulting Full time

    Technical Support RepresentativeHIGHLIGHTSDegree Requirements: Bachelor’s degree from an accredited university or college strongly preferred.Location: 1st week onsite for training then remote with occasional onsite as needed. (Dallas, TX)Position Type: 3+ year contract. Potential for contract to hire depending on needs and your performance.Hourly Rate:...

  • Technical Support Representative

    4 weeks ago

    Dallas, Texas, United States Mass Markets Full time

    Position OverviewWe are seeking dedicated Customer Service Representatives to provide exceptional support for both commercial and public sector clients. This role involves managing inbound customer inquiries, assisting with help desk operations, and facilitating back-office processing tasks.Key ResponsibilitiesDeliver outstanding customer service to clients...

  • Technical Writer Sr

    4 months ago

    Dallas, United States Parkland Health and Hospital System Full time

    Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a...

  • Technical Support Representative

    3 weeks ago

    Dallas, Texas, United States Allied Stone Inc Full time

    Job Title: IT Support Specialist at Allied StonePOSITION SUMMARY:Key Responsibilities:Technical Assistance and Problem Resolution: Act as the primary point of contact for diagnosing and addressing issues related to computer systems, printers, scanners, and telecommunication devices.Support Delivery: Provide technical support through various channels...

  • Technical Sales Representative

    3 days ago

    Dallas, Texas, United States Tremco Commercial Sealants & Waterproofing Full time

    Job Title: Technical Sales RepresentativeTremco Commercial Sealants & Waterproofing is seeking a highly skilled Technical Sales Representative to join our team. As a Technical Sales Representative, you will be responsible for ensuring that our assigned revenue, margin, and product mix objectives are met or exceeded.Key Responsibilities:Achieve or exceed...

  • HVAC Technical Representative

    5 days ago

    Dallas, Texas, United States Engineered Air Full time

    Engineered Air is a leading company in the HVAC industry, seeking a skilled HVAC Technical Representative to join our team. As a Technical Sales Specialist, you will be responsible for promoting our products and services to customers, providing exceptional customer service, and staying up-to-date with industry developments. If you have a passion for the HVAC...

  • Technical Inside Sales Representative

    1 month ago

    Dallas, United States Core Group Resources Careers Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Technical Inside Sales Representative Job...

  • HVAC Technical Representative

    5 days ago

    Dallas, Texas, United States Engineered Air Full time

    Engineered Air is a leading company in the HVAC industry, seeking a skilled HVAC Technical Representative to join our team. As a Technical Sales Specialist, you will be responsible for promoting our products and services to customers, providing exceptional customer service, and staying up-to-date with industry developments. If you have a passion for the HVAC...

  • Technical Support Specialist

    4 weeks ago

    Dallas, Texas, United States Smith Clinesmith Full time

    Job OverviewWe are seeking a dedicated IT support professional to join our team. The ideal candidate will be responsible for swiftly addressing any technical challenges to ensure seamless business operations. A passion for assisting others and a drive for collective success are essential qualities for this role.Compensation:YearlyKey...

  • Technical Inside Sales Representative

    1 month ago

    Dallas, United States Core Group Resources Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.Technical Inside Sales Representative Job SummaryThe...

  • Technical Inside Sales Representative

    1 month ago

    Dallas, United States Core Group Resources Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. Technical Inside Sales Representative Job Summary The...

  • Technical Service Representative

    3 weeks ago

    Dallas, Texas, United States Liberty Personnel Services, Inc Full time

    Job OverviewLiberty Personnel Services, Inc. is seeking a skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for installing and maintaining machine tool products at customer plants.Key Responsibilities:Install new machines and equipment at customer sitesPerform routine maintenance and...

  • Senior Technical Specialist

    1 week ago

    Dallas, Texas, United States Rise Technical Full time

    Lead Field Service TechnicianRise Technical is seeking a highly skilled and experienced Lead Field Service Technician to join our team. As a key member of our field operations team, you will be responsible for leading top-secret projects around the world, working closely with project management to ensure successful completion.Key Responsibilities:Lead...

  • Technical Sales Support Engineer

    4 weeks ago

    Dallas, Texas, United States NEMETSCHEK AG Full time

    About NEMETSCHEK AG:NEMETSCHEK AG is dedicated to transforming the construction industry through innovative software solutions. Our mission is to enhance efficiency, connectivity, and safety on construction sites, thereby improving the professional lives of design and construction experts globally.Position Overview:As a Technical Sales Support Engineer, you...

  • Technical Support Associate II

    3 weeks ago

    Dallas, Texas, United States SchoolInfoApp Full time

    SchoolInfoApp Customer Support Specialist IIDetail-oriented and tech-savvy professional dedicated to client supportEnthusiastic about assisting both clients and internal teamsKey Responsibilities:Engage with clients and collaborate with internal teamsCoordinate with representatives from various platformsProvide assistance to clients regarding technical...

  • Technical Field Support Specialist

    3 weeks ago

    Dallas, Texas, United States Sweve Tech LTD Full time

    Job OverviewPosition Summary:Sweve Tech LTD is seeking a committed and proficient Technical Field Support Specialist. The successful candidate will be tasked with providing exceptional technical assistance, service, and maintenance to our clientele. This position entails frequent travel to customer and partner locations, both in indoor and outdoor settings,...

  • Technical Inside Sales Representative

    4 weeks ago

    Dallas, TX, United States Core Group Resources Careers Full time

    Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Technical Inside Sales Representative Job...

  • Campus Admissions Representative

    1 week ago

    Dallas, Texas, United States Universal Technical Institute Inc. Full time

    About the RoleWe are seeking a dynamic and charismatic individual to join our team as a Local Campus Admissions Representative. As a key member of our recruitment team, you will play a crucial role in helping students turn their dreams into reality through technical training.Key ResponsibilitiesStudent Engagement: Connect with local students, discovering...

PCI Technical Support Representative

3 months ago

Dallas, United States Aperia Full time
Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia's clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Responsibilities
  • Guide customers through the PCI assessment questionnaire
  • Provide consistent quality service to our customers
  • Handle inbound customer inquiries over the phone, chat or emails
  • Identify customers' needs, clarify information, research every issue and provide guidance
  • Accurately enter customer details into database
  • Use problem-solving ability to understand customer's technical problems
  • Provide timely follow-up to resolve customer's inquiries
  • Handle customer complaints respectfully and professionally
  • Provide support in German (verbal and written)
Qualifications
  • Customer service experience preferred
  • Ability to multitask
  • Excellent communication skills and phone etiquette
  • Team player
  • Skilled in Windows, all internet browsers and understanding of computer networks
  • Bilingual - German (verbal and written)
Eligibility Requirements
  • Must be willing to submit to a background investigation and drug test as part of the selection process.
  • Bilingual - German (verbal and written)
  • Stable ethernet connection
Job Type
  • Full-Time
Schedule
  • Monday to Friday
  • Hours may vary between 2 AM to 7 PM CT
Work Location
  • Dallas, TX
Benefits
  • Health insurance
  • Health savings account
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid time off
  • Parental leave
  • Disability insurance
  • Childcare assistance
  • Education reimbursement
  • Fitness membership
  • Volunteer time off

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.