Customer Service Professional

3 months ago


Honolulu, United States New York Life Full time

**Customer Service Professional 84466**

* **Please wait...**

**Location:** Honolulu, HI, US

When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.

**Customer Service Professional **New Business & Contracting and L****

****icensing Support****

**Primary Responsibilities**

* Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication

* Support agency management in the on-boarding of new agents

* Provide Agency administrative support to Managing Partner

* Participate in event planning for training sessions, kick-off events and other meetings

* Process agent contract and license requirements; resident and non-residence requirements, license renewals, and funds related to contract and license functions

* Support agency management in supervision of agents including review and documentation of Supervisory Interview and Inspection (SII) process and preparing reports

* Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters

* Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process

**Qualifications**

* Associates, or Bachelors degree preferred, or equivalent years of related experience

* The ideal candidate should have 2 or more years of customer service and administrative experience

* Strong computer skills with proficiency in the Microsoft Office Suite

* Demonstrated ability to multitask effectively

* Strong written and verbal communication skills required

**Training & Development**

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.

**Shift Information**

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM 5:00 PM during the work week.

**Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.**

Recognized as one of *Fortunes* Worlds Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our . We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life. To learn more, please visit , our and the page of .J

Job Requisition ID: 84466

**Job Segment:** Underwriter, Social Media, Administrative Assistant, Inspector, Customer Service, Insurance, Marketing, Administrative, Quality



  • Honolulu, United States Recooty Full time

    Professional Customer Service Representative [REMOTE] 27 Jul 2023 Job Brief: For more than 90 years, Better Homes and Gardens has been the leader in everything related to the home. As part of Realogy Holdings Corporation, Better Homes and Gardens Real Estate balances the future of innovation and the tradition of home via our growing network of affiliated...


  • Honolulu, Hawaii, United States Recooty Full time

    Professional Customer Service Representative REMOTE 27 Jul 2023 Job Brief:For more than 90 years, Better Homes and Gardens has been the leader in everything related to the home. As part of Realogy Holdings Corporation, Better Homes and Gardens Real Estate balances the future of innovation and the tradition of home via our growing network of affiliated real...


  • Honolulu, United States EMS Management & Consultants Full time

    Title : Customer Service Professional- Inbound About the role: Answer phone calls quickly and in a pleasant, professional manner Identify each caller’s needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying Utilize all...


  • Honolulu, United States EMS Management & Consultants Full time

    Job DescriptionJob DescriptionDescription:Who is EMS|MCEMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. For over 25 years, our high-quality service,...

  • Customer Service

    1 month ago


    Honolulu, Hawaii, United States LOWE'S Full time

    Job Title: Customer Service RepresentativeEmployer: Lowe'sJob Description:As a Customer Service Representative at Lowe's, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring...


  • Honolulu, Hawaii, United States New York Life Insurance Company Full time

    Company Description For over 175 years, New York Life Insurance Company has been committed to helping people put love into action. As a mutual company, we prioritize transparency, objectivity, and integrity. Our culture emphasizes giving back to local communities through volunteerism, supported by the New York Life Foundation. We value development, career...

  • Customer Service

    2 weeks ago


    Honolulu, Hawaii, United States Hertz Full time

    Wage:14.75/hour monthly commission $3,000 Hiring BonusThe Customer Service and Sales Associate consults with customers on their Hertz rental, maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support.Qualifications:Strong...


  • Honolulu, Hawaii, United States Ringer Hut Hawaii, Inc. Full time

    Ringer Hut Hawaii, Inc. is a vibrant establishment specializing in authentic Japanese cuisine. We offer a diverse menu featuring both comforting classics and refined dishes, catering to a wide range of palates. We are committed to providing our guests with an exceptional dining experience through attentive service, high-quality ingredients, and a welcoming...


  • Honolulu, United States New York Life Insurance Company Full time

    Company Description For over 175 years, New York Life Insurance Company has been committed to helping people put love into action. As a mutual company, we prioritize transparency, objectivity, and integrity. Our culture emphasizes giving back to local communities through volunteerism, supported by the New York Life Foundation. We value development, career...


  • Honolulu, United States Ahtna Professional Services, Inc. Full time

    Summary The Site Lead is the primary front-line security officer assigned to respond to emergencies by using proper tactics, techniques, and procedures within established time constraints. The Site Lead is responsible for assisting with administrative duties such as correspondence and memos; quality control; recordkeeping and accuracy of training...


  • Honolulu, Hawaii, United States University of Hawai`i Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the University of Hawai`i Federal Credit Union. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving their concerns in a timely and...


  • Honolulu, Hawaii, United States University of Hawai`i Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the University of Hawai`i Federal Credit Union. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving their concerns in a timely and...


  • Honolulu, Hawaii, United States Waikiki Health Center Full time

    Position OverviewWaikiki Health Center, established in 1967, is a nonprofit organization recognized as a Federally Qualified Health Center (FQHC). We are dedicated to providing a Patient-Centered Medical Home that focuses on serving the most vulnerable populations in our community. Our clinical and program locations deliver comprehensive care in a welcoming,...


  • Honolulu, United States Honolulu Freight Full time

    Customer Service Representative Honolulu Freight Service has spent 80 years building a tradition of superior service and cost effective solutions for every customer, big or small, who trusts us with their cargo. Since the beginning, HFS has provided the highest quality of seamless transportation service between the North American continent and the Hawaiian...


  • Honolulu, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. Hourly rate: starting at $22.50 an hour...


  • Honolulu, Hawaii, United States Waikiki Health Center Full time

    Position OverviewWaikiki Health Center, established in 1967, is a nonprofit organization dedicated to providing comprehensive medical services to underserved communities. Our facilities offer a welcoming and supportive environment, ensuring holistic care for all individuals.Core ValuesCommitment to delivering exceptional care and services to our...

  • Customer Service Rep

    3 months ago


    Honolulu, United States Royal Hawaiian Movers Full time

    ** Customer Service Rep** **Job Category****:** Customer Service Rep **Requisition Number****:** CUSTO001293 Showing 1 location **Job Details** **Description** **Essential Skills and Duties:** * Communicate professionally with customers/clients, visitors and co-workers. * Utilize proper phone etiquette. * Help customers with movement of personal household...

  • Customer Service

    2 months ago


    Honolulu, Hawaii, United States HomeWorld Full time

    4.1 Honolulu, HI Honolulu, HI Full-time Full-time From $18 an hour From $18 an hour JOIN OUR GROWING COMPANY C.S.Wo & Sons, LLC., dba HomeWorld, Ashley Hawaii, Red Knot, and SlumberWorld, a local family-owned company doing business in Hawaii for over 100 years, has a great opportunity for a Full-Time Client Support Specialist at our Salt Lake Warehouse...


  • Honolulu, United States Window World INC Full time

    Job DescriptionJob DescriptionWindow World INC. is seeking a highly motivated individual, with Customer Service experience. Company is 35 years old, run by husband and wife team that pride themselves in producing quality coverings in a demanding industry. Company serves wholesale, retail and individual accounts across the Hawaiian Islands with emphasis on...


  • Honolulu, United States Alert Alarm Hawaii Full time

    Careers At Alert Alarm and National Fire Protection (Alert Alarm) Join our team and make an impact in the Fire and Security industry! We are seeking highly motivated individuals who are passionate about making a difference. Select a job opening below to apply directly through our application portal. Alert Holdings Group LLC has built a reputation as a...