Supervisor Sterile Processing

1 week ago

Sugar Land, United States Houston Methodist Full time

At Houston Methodist, the Supervisor Sterile Processing position is responsible for the day-to-day operations of Sterile Processing to support efficient operation in the OR and Ancillary Departments such as Cath-lab, Endovascular Radiology, Radiation Oncology, Emergency department etc. This position ensures trays are prioritized in decontamination, assembly, sterilization and case-cart. The Supervisor Sterile Processing position ensures information is distributed to staff in an effective & timely manner, technicians are coached, mentored and held accountable as needed, and coordinators are working closely with technicians to distribute a high-quality product to the operating room. The supervisor position responsibilities include overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency. This position trains and supervises staff while maintaining adequate staffing levels and budget compliance. The supervisor position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment. Other duties for the supervisor position include participating in performance improvement activities, as well as providing support for department management to achieve operational goals. This position may also perform staff duties and responsibilities as needed. PEOPLE ESSENTIAL FUNCTIONS Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Ensures that all department staff are properly trained and comply with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover. Consults with department leadership on coaching/corrective counseling and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate. Creates and maintains an environment of collaboration by role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication. Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators. Coaches, develops, trains and mentors team members to build competency of skills, knowledge and abilities to identify and resolve problems, make sound decision and achieve business objectives. Works collaboratively with the other Sterile Processing staff/teams to ensure that trays are complete, instruments are ordered immediately once reported, and concerns are addressed or escalated as needed. Serves as the initial point of contact for customer concerns. Escalates issues when appropriate. Builds relationships with clinical partners to foster positive interactions and meet expected outcomes for services provided. SERVICE ESSENTIAL FUNCTIONS Oversees daily department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. Organizes the workflow, proactively problem solves, anticipates needs, and manages multiple ongoing priorities. Provides reports to management of needs, issues to be addressed, and all-important information necessary to ensure department success. Serves and actively participates on various committees as directed. Oversees all major areas such as decontam, assembly, sterilization and case-cart to ensure trays are being prioritized. Follows turnover procedures. Organizes the workflow, pro-actively problem-solves, anticipates needs, ability to supervise multiple ongoing priorities with minimal supervision. QUALITY/SAFETY ESSENTIAL FUNCTIONS Ensures a safe and effective working environment; assists in monitoring and/or revising the department safety plan and/or any specific accreditation/regulatory agency required safety guidelines. Uses and optimizes information systems to enhance operations; participates in performance improvement and data management/analysis functions as directed. Employs a proactive approach in the optimization of positive outcomes by monitoring and improving the department workflow, supporting peer-to-peer accountability, and identifying solutions via collaboration. Role models situational awareness, using teachable moments to improve safety. Monitors self and ensures employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance. Perform tray audits in all major areas as needed. Reports damage/defective equipment to Facilities Maintenance Services/IT/Dispatch and other appropriate departments. FINANCE ESSENTIAL FUNCTIONS Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. Manages staffing needs including scheduling, time off requests and timekeeping to meet department demands, minimizing incidental overtime. Oversees department operations to ensure integrity of the on-hand physical inventory and supports the efficient resolution of recall and back-order issues impacting customers. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred. Supports Houston Methodist and department goals and vision. Develops skills of team members and continually assists with improving competencies, performance and outcomes. Seeks opportunities to identify self-developmental needs and takes appropriate action. Supports hospital and department goals and offers innovative solutions through participation in department projects. Maintains current knowledge of industry practices and improves operations by identifying trends and recommending action. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Associate's degree or additional two years of work experience in lieu of degree WORK EXPERIENCE Five years working in central sterile processing, manufacturing, logistics, or assembly in a healthcare environment of which one year must have been in a role with progressive responsibility. #J-18808-Ljbffr

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