Late Night Slice General Manager

4 weeks ago

Columbus, United States LNS MANAGEMENT COMPANY, LLC Full time

Columbus' Original Street Pizza is casting for Piesans We're looking for spirited, energetic people who want to work hard, work together and always serve up experience. Do you have style and swagger? Do you want to work in an environment that values personality, independence, and individuality? We may be looking for you too. Read more below to see if you want to "swipe us right" We started out in Short North Arts District of Columbus, Ohio in 2009 with the goal of creating a different kind of pizza shop. Through our quirky personality, we've quickly risen to be one of Central Ohio's most recognized break-out brands. Our culture is the most important thing to us at LNS and we choose team members very carefully. Hey, we don't want to work next to jerks either.

Like everything at LNS, our benefits are our own and they go far beyond what's expected.

You can expect:

  • Competitive Pay
  • Flexible Scheduling
  • Paid Training
  • No Ceiling Policy
  • Generous Work time Meal
  • Awesome LNS Swag
  • A Culture that Celebrates You Come as You Are.
If you think everything you've just read sounds cool, and you can handle these requirements below, we should probably talk...

Requirements:
  • Be at least 18 years of age or older.
  • Must have a passion for food.
  • Must be able to work late nights.
  • Must have reliable transportation.
  • Can speak loud and clear in a bustling restaurant atmosphere.
  • Must have problem solving abilities, be self-motivated, and organized.
  • Engage in friendly conversation with guests in line.
  • Develop knowledge of all ingredients and menu items.
  • Effectively handle any guest complaints or issues.
  • Maintain a positive presence at all times while on the front line.
Late Night Slice has always been an Equal Opportunity Employer. We very much welcome and encourage minority and LGBTQ persons to apply. Send your completed resume and we'll hit you back

Summary: Oversees daily operations of the restaurant, ensuring smooth function and optimal customer satisfaction. Their responsibilities include managing staff, scheduling, inventory management, budgeting, and maintaining high standards of food quality, service, and cleanliness. They also handle customer complaints, implement marketing strategies to attract more patrons, and collaborate with the kitchen and front-of-house teams to enhance efficiency and profitability. A successful GM possesses strong leadership, communication, and problem-solving skills, along with a passion for the restaurant industry and a commitment to delivering exceptional dining experiences.

Essential Duties and Responsibilities:
  • Can perform duties required of team members, as well as ability to train new hires in these duties.
  • Communicates as needed with Home Office Team via text and/or email or Sling to review shop needs, points of interests, guest and employee feedback, or any other pertinent information.
  • Performs or coordinates regular cleaning and maintenance of location and all equipment.
  • Participates in scheduled Accountability Calls
  • Ability to inspect cooking and refrigeration equipment for potential problems, and perform regular preventative maintenance.
  • Effectively and efficiently orders all supplies, food, alcohol required to serve customers and operate location, as well as maintenance of reasonable inventory on hand, as per Late Night Slice guidelines to achieve established COGs per your location scorecard
  • Utilizes and regularly updates Declining Budget
  • Ensures proper cash handling using official Late Night Slice managerial processes and SOPs.
  • Ensure all deposits are taken to the bank on a daily basis
  • Maintains location workflow with consistent initiative to improve efficiency when possible.
  • Ensures and maintains all Late Night Slice promotional materials are visible and up-to-date, including point-of-sale displays, banners, window and wall fixtures, employee recipe and informational postings, and menu addendums.
  • Leads team members in all manners related to company operations at your location.
  • Creates and maintains employee schedules, posting each Thursday by 5pm
  • Ensures placement of orders and completes inventory
  • Performs all other duties as assigned.
Supervisor Responsibilities:
  • Provides supervision to others through coaching, motivation, direction, review and feedback of assigned tasks.
  • Holding team members accountable
  • Maintains LNS standards and codes of conduct.
  • Oversees and maintains a high level of culture and hospitality throughout their location
Competencies:
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Communication - Ability to communicate with customers, employees, management, and vendors. Conveys expectations to all parties and provide concise and timely reporting.
  • Time Management - Uses their time effectively and efficiently. Values time. Concentrates their efforts on the more important priorities.
  • Work Quality - Directly responsible for quality control. Consistently achieves desired outcomes with minimum avoidable errors and problems.
  • Safety - Organizes and trains others in proper safety standards. Ensures practices are followed on a daily basis.
  • Teamwork - Promotes cooperation and commitment within a team to achieve goals.
  • Customer Service - The ability to satisfy the expectations and requirements of guests. Displays courtesy and sensitivity and responds promptly to service requests. Identifies guests needs and explains services clearly. Handles and deescalates difficult situations.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, and identifies the best people for the job (putting aces in their places).
Experience and Requirements:
  • High school diploma or GED certificate, college degree preferred but not required
  • Prior management experience
  • GM experience preferred
  • Valid Drivers License
  • Food preparation and/or bartending experience preferred
  • Working knowledge of Microsoft Suite

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand and walk. The employee must regularly lift, push, pull, and/or move up to 50 pounds. The employee must be capable of bending, reaching, crouching, and climbing.

Work Environment:

The employee may be exposed to extreme hot or cold temperatures, and loud and potentially dangerous machinery or equipment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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