Business Systems Analyst

3 weeks ago

Ellicott City, United States Adtalem Global Education Full time

Job Description

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Opportunity at a Glance

The Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. The Analyst, Business Systems and Analytics builds, maintains, and improves ISS business systems and/or analytical tools. Collaborates with internal and ATGE stakeholders including IT/Product Development and institutions, and delivers on work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools.

Responsibilities

Possesses high level of understanding of business areas and/or functions necessary to successfully undertake technical analysis, design, construction and implementation of system enhancements, and perform production maintenance, which supports success of ISS, ATGE and multiple institutions.

Supports ISS and multiple institutions, potentially leveraging independent systems and data sources.

Collaborates with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions, decision making and processing functionality. This includes helping provide background on current configuration, assess requirements and proposed solution and testing requirements.

Creates project / process plans, reports, dashboards, and updates that clearly and intuitively conveys key information to stakeholders for the purpose of supporting quality business decisions.

Perform annual and ad hoc modifications into system configuration, reports and dashboards to maximize effectiveness. Conducts necessary reviews and validation to ensure quality of deliverables.

Supports compliance with Federal, State and Institutional regulations. Maintains documents and evidences that support compliance to regulations.

Performs data validation and testing of new and existing Banner functionalities and technical solutions to satisfy business requirements. Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.

Develops and documents User Acceptance Testing processes and adheres to 4 Process Change Controls required by Internal Audit.

Troubleshoots and provide solutions to Production issues, and anlayzes root cause to find a more permanent fix. Reviews, identifies, and recommends technology and/or data enhancements to resolve issues, support maintenance and improve existing processes and tools.

Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all ATGE/institutions), and provides for internal team user guides, training and business continuity.

Need to understand system design impacts on processing.

Responsive and reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership. Provides proactive updates until through completion/resolution.

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