Senior disaster recovery analyst

3 weeks ago

Hollywood, United States Randstad Full time

job summary:

  • Proven experience within the disaster recovery field

  • 3+ years leading medium to complex multi-million-dollar systems development programs

  • 3+ years of experience with Disaster Recovery Planning Software and tools

  • Experience with Office 365, Teams and SharePoint

  • Visio, technical writing, and project management skills •

  • business acumen

  • Can analyze an issue and troubleshoot

  • Responsible for mentorship of junior team members •Proficient change management skills

  • Ability to build, coach and lead teams with Agile delivery values •Demonstrated ability to lead teams and influence across organizations.

  • Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities.

  • Must be self-directed, autonomous and yet be able to work well with multiple individuals at all levels of the organization on a regular basis, also demonstrate leadership skills and abilities.

  • planning and organizational skills to work in a fast-paced environment and manage multiple priorities.

  • Excellent customer service skills in all interactions with internal and external customers, including but not limited to personnel from other divisions, vendors, suppliers and other departments.

  • Excellent communication, leadership, and interpersonal skills to build relationship and collaboration across different departments, sometimes virtually.

  • Understanding of IT processes and ability to translate and communicate technical concepts into business language

  • Process oriented mindset including but not limited, building and enforcing process flows.

  • Ability to build consensus and buy-in with key stakeholders

  • team player with willingness to collaborate

  • analytical and problem solving/decision making skills

  • Expertise in setting and managing customer expectations

  • Able to lead meetings and coordinate activities to keep teams on task Good time management skills (i.e. setting priorities)

  • Continuous improvement mindset
location: Miramar, Florida
job type: Contract
salary: $53 - 58 per hour
work hours: 8am to 4pm
education: Bachelors

responsibilities:
Coordinates with various information technology and business groups to identify critical systems and dependencies, and the potential vulnerabilities and risks that could result in catastrophic impact.

•Coordinates and executes Ransomware Rebuild simulation tests, documents results recovery time capabilities, issues, and resolutions through post-testing analysis.

•Serves as tertiary back-up during tabletop exercises or actual catastrophic disaster recovery or business continuity events. •Gather and analyze data

•Interpret gathered data

•Submit reports to the relevant department heads and management

•Find patterns and trends in the analyzed data

•Help management and other teams achieve business goals and needs

•Formulate procedural manuals if required

•Track and reconcile data

•Supports the execution of a specific IT process (i.e. Vendor Management, Asset Management, Telecommunications, Business Applications, Service Delivery, etc.) in response to business needs and requests.

•Define, track and monitor KPIs

•Identify and mitigate risks

•Collaborates with business and IT stakeholders to identify, analyze, understand and prioritize activities by business value and urgency.

•Develops consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements.

•Supports communications, meetings, and other collaborations as appropriate to effectively perform work and to understand, resolve, and/or mitigate risks, issues, obstacles, and conflicts

•Collaborate cross-functionally to enhance overall delivery of reporting across the business units and within the department.

•Establish and collect KPI to measure business value delivered by projects and solutions.

•Analyze and interpret information for planning and control purposes.

•Present to leadership recommendations on opportunities

•Lead the education and training of end users, working to increase end user proficiency and adoption of implemented solutions

•Understand, communicate and reinforce standard process concepts and methodology within the ETP organization

•Serve as liaison across teams

•Develop opportunities to automate ETP processes and functions

•Communicate systems and procedural changes to end users through excellent written and oral communications

•Monitor, coordinate metrics and act on exceptions to address issue

•Preferred ITIL v3 foundation certification

•Experience in Support and Incident, Problem, Event and Change Management •Understanding of data center operations and the interaction between the teams that support the systems and network Infrastructure

•Exposure with Enterprise Monitoring tools, Microsoft SCOM, SolarWInds, SquaredUP, Automated Escalation software.

•Exposure to Incident Command System (ICS) / National Incident Management System (NIMS) concepts with special focus on Incident Commander responsibilities

•A mix of Infrastructure skills across server, database, network and support desk

•Thorough understanding of data center operations and the interaction between the teams that support the systems and network Infrastructure

•Expertise in problem management, root cause analysis methodologies and incident resolution

•Experience with APM (Application Performance Monitoring) and other Monitoring Solution tools.

•Experience in an Operations Control Center

•Experience supporting server operating systems or hardware

•Experience with infrastructure theories, principals and concepts

qualifications:
  • Experience level: Manager
  • Minimum 8 years of experience
  • Education: Bachelors

skills: Data Analysis

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

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