Senior Business Analyst

4 weeks ago

Neenah, United States Jewelers Mutual Group Full time

Summary:Jewelers Mutual Group, United States and Canada's leading insurer, risk advisor, and technology provider for the jewelry industry is hiring a Senior Business Analyst to support our HR/Finance systems Plays a lead role in the evaluation of Jewelers Mutual's current systems and processes by identifying and communicating needs between business areas, technology teams and support teams. Also works at a high level to analyze business area needs, then recommends and defines solutions to address business challenges and desired outcomes. Agile experience is preferred.This role requires an on-site presence of 60% at our Neenah Headquarters.WHY JewelersMutual:We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.With a generous benefits package, office locations throughout the United States, and a mantra of "making your mark today", consider evolving your career and shining bright with Jewelers Mutual GroupESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Planning and Execution ActivitiesDetermines which techniques and artifacts should be used for each project based upon size, complexity and stakeholdersIdentifies all stakeholdersHelps communicate and mitigate risks to ensure project successResponds to changing organizational prioritiesWorks closely with project managers and assists with the project planningProvides input from a business and IT perspectiveRequirements GatheringEnsures stakeholders are involved in requirements gathering activitiesObtains needed information from stakeholders to form requirementsCaptures information provided in formal and informal meeting environmentsPrepares requirements documentation in format understandable to the recipient audienceEnsures requirement traceability through all phases of a project / programStrives to eliminate ambiguity in, or varying interpretations of requirementsAssesses client needs utilizing a structured requirements process to assist in identifying business priorities, and may advise on optionsDevelops, writes, and communicates business requirements and functional specifications for the implementation of business solutionsBuilds use cases to identify functional requirements to satisfy business needsDefines routine, integrated processesDocuments processes using basic formal process charting techniquesApplies process definitions and flows to work performedIdentifies process bottleneck and contributes suggestions for process improvementAnalysis, Management & CommunicationObtains, organizes and categorizes large amounts of information provided by stakeholdersCritically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstract up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.Assesses the needs of primary business functionsSuggests technical solutions for business functions, and implements action plans to improve ongoing business performance in ways that minimize day-to-day disruption of operationsEnsures that all requirements and designs support the delivery of value, fulfill goals and business outcomesOffers input on priority of requirements based on time, cost, scope, strategic fit and return on investmentObtains approvals for each artifact generatedAnalyzes and articulates impacts of changes to requirementsAppropriately responds to changing requirementsResolves conflicts and issuesEscalates issues as appropriateKeeps business units informed of problems, issues, and resolutionsVaries communication method / style based on stakeholder or groupUnderstands organizational culture, structure and impact on work effortsUnderstands enterprise architecture concepts and can assess business capability needsConducts data gathering and analysis to understand business strategy requirementsEstablishes and maintains liaison relationship with business units and IT in order to provide effective technical solutionsSeeks opportunities to improve and deepen relationship between IT and business unitsAnalyzes performance metrics to ensure stakeholder satisfactionCoaches and transfers knowledge to less experienced team membersRecommend SolutionsProvides a concise list of solution options considered including a recommended solutionAssesses the organizational readiness for the new solutionOutline business capabilities and requirements to move from the current to future stateVerify and validate that proposed solutions meet business needs / outcomesSUPERVISORY RESPONSIBILITIESNoneQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCEBachelor's degree from four-year college or university; and minimum of five years related experience and/or training; or equivalent combination of education and experience.Property/casualty insurance background and jewelry industry experience are helpful.Must have large ERP implementation or conversion experience.UKG and/or Workday experience preferred.ERP Implementation/ conversion experience preferred .COMPUTER SKILLS Proficiency in common Microsoft applications, including MS Office Suite, Visio, SharePoint and Outlook.Working knowledge of project management applications, Mind Mapping Software, and prototyping applications (e.g. Photoshop, Dreamweaver, Axure, iRise, Microsoft Expression Studio).CERTIFICATES, LICENSES, REGISTRATIONSCertified Business Analyst Professional (CBAP) certification and/or Usability (UX) Certifications are desirable

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