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Food & Beverage Operations Manager| Blue Arena
3 months ago
Overview
Food & Beverage Operations Manager is responsible for overseeing the executionservice of all catered & concessions events. The Food & Beverage Manager must be personable and be able to work in an ever-changing and fast-paced environment.The Food & Beverage Operations Manager will assist with training and developing all service staff.
The Food & Beverage Operations Manager must maintain excellent attendance and be available to work events per business need.
This role will pay a salary of $60,000 to $70,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This job post will expire on 9/30/2024
Responsibilities
- Assist in the oversight of all Food & Beverage events including advancement, setup, service, and breakdown.
- Assist in inventory management.
- Work with F&B Managers to enhance respective departments.
- Assist operationally in all Food & Beverage departments as needed, including Catering, Concessions, Warehouse, Culinary, and Office.
- Review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
- Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
- Responsible for overseeing serving beverages to guests including alcoholic beverages.Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
- Ensure employees are presenting OVGH in a positive light and meeting agreed upon expectations to OVGH service standards,
- Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
- Be able to identify ingredients or explains how various items on the menu are prepared.
- Assists in setting up banquet functions including linens, dishware, glassware and silverware.
- Checking in with guests before, during, or after service.
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance and presentation.
- Assures that the location equipment is operable and clean prior to start of event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- Leads F&B team with projects including training, inventory and special events.
- Leads Concessions Department in supervising outlets when business demands.
- Enforces all OVGH policies and procedures.
- Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
- All other duties as assigned by the General Manager.
- 3-5 years working in a management capacity in a high volume, fast-paced restaurant or other food and beverage environment.
- Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
- Ability to lead and supervise a team.
- Ability to communicate with employees, co-workers, volunteers, partners, clients, management staff, and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Ability to handle cash accurately and responsibly.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- 2 year degree in Business Management or Hospitality preferred but will consider relevant work experience.
- Occasional travel required.