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Customer Service Representative
1 month ago
Finance Factors has been providing financial services in Hawaii for over 60 years. Established by several island families in 1952, the company has grown from a small local enterprise that pioneered personal loans for Hawaii's working class, into Hawaii's largest locally-owned depository financial services loan company.
Today, Finance Factors continues to work diligently to help generations of families fulfill their financial dreams with creative lending and savings products. Finance Factors specializes in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.
We are looking for motivated and a positive candidate for our Oahu branches who enjoy customer interaction and building relationships. This position could morph into a management position down the road. Candidates will be engaging by having good verbal and written communication skills while paying attention to detail. As a Customer Service Representative, you will learn to perform the receipt and processing of deposits, payments, withdrawals and deposit account openings. Hours are Monday through Friday with weekends off.
Minimum Requirements:
* Cash handling and customer service experience is helpful.
* High School Diploma or equivalent.
* Ability to accurately and efficiently process cash handling and account transactions.
* Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook).
* Maintain knowledge and have the ability to sell/refer Finance Factors products and services.
* Build and maintain ongoing external and internal customer relationships.
* Ability to learn and apply basic deposit regulatory compliance requirements.
* Previous banking experienced is helpful.
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