Current jobs related to Delivery Manager II - Richmond - Altruista Health

  • IT Service Management Consultant II

    4 weeks ago

    Richmond, Virginia, United States Stefanini Group Full time

    Position Overview:Stefanini Group is seeking an IT Service Management Specialist II to enhance our service management capabilities. This role is crucial for refining our support processes and implementing effective IT service management practices.Key Responsibilities:The selected candidate will:Conduct a thorough analysis of current support workflows in...

  • Case Manager II

    6 days ago

    Richmond, Virginia, United States LifeLong Medical Care Full time

    Job Title: Case Manager IILifeLong Medical Care is seeking a highly skilled and compassionate Case Manager II to join our team. As a key member of our primary care interdisciplinary team, you will provide essential services for patients with complex care needs.Responsibilities:Conduct patient outreach and engagement to assess strengths and needsDevelop and...

  • Case Manager II

    3 days ago

    Richmond, Virginia, United States LifeLong Medical Care Full time

    Job Title: Case Manager IILifeLong Medical Care is seeking a highly skilled and compassionate Case Manager II to join our team. As a key member of our primary care interdisciplinary team, you will provide essential services for patients with complex care needs.Responsibilities:Conduct patient outreach and engagement to assess strengths and needsDevelop and...

  • Property Manager II

    21 hours ago

    Richmond, Virginia, United States Westminster Management Full time

    Job Title: Property Manager IIWestminster Management is seeking a highly skilled Property Manager II to join our team. As a Property Manager II, you will be responsible for ensuring the efficient day-to-day operations of our properties. This includes preparing and filing leases, promoting the property, and retaining current tenants.Key...

  • Class-A Experienced Home Delivery Driver

    2 days ago

    Richmond, United States Southeast Independent Delivery Services (SEIDS) Full time

    Our Independent Home Delivery Contractors enjoy : Average Contractor gross earning in Richmond, VA Market: $2500/week! - Being Home Daily - No overnights - Weekly settlements - Direct deposit - Outstanding earnings potential $140,000+ annually - Paid onboarding Work Description: - Physically delivering furniture into customer's...

  • Class-A Experienced Home Delivery Driver

    2 months ago

    Richmond, United States Southeast Independent Delivery Services (SEIDS) Full time

    Our Independent Home Delivery Contractors enjoy : Average Contractor gross earning in Richmond, VA Market: $2500/week! - Being Home Daily - No overnights - Weekly settlements - Direct deposit - Outstanding earnings potential $140,000+ annually - Paid onboarding Work Description: - Physically delivering furniture into customer's home - Use...

  • Pharmacy Technician II

    4 days ago

    Richmond, Virginia, United States Jubilant Draxlmage Radiopharmacies Inc, dba Jubilant Radiopharma Full time

    Pharmacy Technician IIJubilant Radiopharma, a leading radiopharmaceutical company, is seeking a skilled Pharmacy Technician II to join its team in Richmond, VA.Key Responsibilities:Ensure the quality of products and proper functioning of equipment while working within standard methods and procedures.Participate in the preparation and dispensing of sterile...

  • Local Delivery Driver

    12 hours ago

    Richmond, United States Southeast Independent Delivery Services (SEIDS) Full time

    Our Independent Home Delivery Contractors enjoy : Average Contractor gross earning in Richmond, VA Market: $2500/week! - Being Home Daily - No overnights - Weekly settlements - Direct deposit - Outstanding earnings potential $140,000+ annually - Paid onboarding Work Description: - Physically delivering furniture into customer's home - Use a...

  • Risk Management Advisor II

    3 weeks ago

    Richmond, Virginia, United States Truist Full time

    Job SummaryWe are seeking a highly skilled Risk Management Advisor II to join our team at Truist. As a Risk Management Advisor II, you will play a critical role in managing and mitigating risks across various business units.Key ResponsibilitiesRisk Management: Develop and implement risk management strategies to identify, assess, and mitigate risks across...

  • Production Assembler II

    4 weeks ago

    Richmond, Virginia, United States Dover Corporation Full time

    Job Title: Production Assembler II - DoorsOverview:Dover Corporation is seeking a skilled Production Assembler II to join our dynamic team. In this role, you will collaborate effectively within a production unit to fabricate and assemble premium quality Glass, Doors, Frames, and Subcomponents. You will adhere to work orders and Standard Operating Procedures...

  • Registered Nurse

    3 weeks ago

    Richmond, Virginia, United States VCU Health Full time

    Job SummaryVCU Health is seeking a skilled Registered Nurse to join our team as a Clinical Nurse II or Clinical Nurse III. As a member of our healthcare team, you will provide high-quality patient care and contribute to the delivery of exceptional patient experiences.Key ResponsibilitiesProvide direct patient care and develop individualized plans of care to...

  • Pharmacy Technician II

    2 weeks ago

    Richmond, Virginia, United States Jubilant Draxlmage Radiopharmacies Inc, dba Jubilant Radiopharma Full time

    Jubilant Radiopharma is seeking a Pharmacy Technician II to join its team. The successful candidate will perform duties to ensure the quality of products and proper functioning of equipment while working within the limitations of standard methods and procedures. The role may involve preparation and dispensing of sterile products under direct pharmacist...

  • Network Engineer II

    2 weeks ago

    Richmond, Virginia, United States BCforward Full time

    Job Title: Network / System Engineer IIBCforward is seeking a highly motivated Network / System Engineer II for an opportunity in Richmond, VA.Job Summary:This role will ensure best practice implementation and operations of patching and vulnerability management/remediation to ensure bank infrastructure is free from vulnerability threats.Key...

  • General Manager II

    2 days ago

    Richmond, United States Kenco Group Full time

    ** General Manager II** **Job Category****:** People Leader **Requisition Number****:** GENER005516 Showing 1 location **Job Details** **Description** **About the Position** The General Manager II plans, directs, coordinates and implements all warehouse policies/procedures for the warehouse operation. In conjunctions with these responsibilities, the leader...

  • Tax Senior Associate II

    2 weeks ago

    Richmond, Virginia, United States Forvis Mazars, LLP Full time

    About the RoleWe are seeking a highly skilled Tax Senior Associate II to join our team at Forvis Mazars, LLP. As a trusted advisor, you will provide sophisticated tax compliance, consulting, and planning services to high net-worth clients.Key ResponsibilitiesProvide tax compliance and advisory services to individuals, trusts, and estates with a focus on...

  • Retail Banking Specialist II

    4 weeks ago

    Richmond, Indiana, United States First Bank Richmond Full time

    Position OverviewRole SummaryThe Retail Banking Specialist II will act as the primary representative of First Bank Richmond at our branch locations. This role is essential in nurturing existing customer relationships while also cultivating new connections within the community. Beyond managing routine deposits and withdrawals, the Retail Banking Specialist II...

  • Senior Tax Consultant II

    4 weeks ago

    Richmond, Virginia, United States FORVIS Full time

    About FORVIS:FORVIS is a premier provider of tax compliance, advisory, and planning solutions tailored for individuals, families, and fiduciaries. Our dedicated team consists of highly qualified CPAs and JDs who collaborate to ensure outstanding service delivery.Position: Senior Tax Consultant IIRole Overview:Delivering sophisticated tax compliance and...

  • Delivery Manager

    2 months ago

    Richmond, United States Chadwell Supply Full time

    Job DescriptionJob DescriptionSmart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.We are proud to have been named the National Apartment...

  • Delivery Manager

    4 weeks ago

    Richmond, United States Chadwell Supply Full time

    Job DescriptionJob DescriptionSmart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.We are proud to have been named the National Apartment...

  • Nurse Care Manager II

    6 days ago

    Richmond, Virginia, United States Elevance Health Full time

    Job SummaryThe Nurse Care Manager II is a key role in our organization, responsible for collaborating with healthcare providers and consumers to drive personalized health management and improve health outcomes. This position requires a strong clinical background and excellent communication skills to ensure high-quality, cost-effective care for our...

Delivery Manager II

3 months ago

Richmond, United States Altruista Health Full time

**Delivery Manager II** **Department:** Customer Success

**Location:** Reston, VA Altruista Health is seeking just the right Delivery Manager II to join our team as the company grows. We offer an exciting environment in healthcare technology where we currently provide the industrys largest and most widely adopted care management and population health platform. Our solutions are positively impacting the lives of 70 million American health plan members and we continue to innovate. If you are looking for an inspiring and challenging work culture, we invite you to explore Altruista Health. Headquartered in Reston, Virginia (D.C. area), we offer the following: * Competitive compensation * High-quality healthcare plan * Dental and vision plans * FSA and HSA spending accounts * 100% company-paid disability and life insurance coverage * 401(k) plan with a 4% match and no waiting period * Generous PTO and paid holidays * Employee assistance program * Advocacy program to help navigate the healthcare system * State-of-the-art offices with sit/stand desks * Employee development and recognition opportunities * Corporate social responsibility program **SUMMARY** Reporting to the Customer Success Officer, the Delivery Manager II is responsible for leading the successful delivery of customer solutions for assigned customers. This role establishes and maintains strong business relationships with customers and takes a proactive approach to issue resolution. The Delivery Manager II analyzes current challenges and solutions to maximize customer satisfaction. The Delivery Manager will manage deployments with the Altruista U.S. and Altruista India technical teams and contribute to building the brand of Altruista Health in support of its GuidingCare platform. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Leads the successful delivery of solutions serving as the primary customer advocate * Executes assessment of the current state, performs gap analysis, defines, maps, and implements processes * Focuses on continuous improvement in delivery processes for efficient and high quality delivery to customers * Serves as point of escalation on all delivery related customer issues, escalations, and complaints to course correct * Ensures all open requests include documented status from supporting teams as work progresses (defects, releases, etc.) * Proactively manages the day-to-day relationship with the Customer(s) /Customer representatives to ensure a high level of satisfaction * Coordinates the requirements and demands of the Customer and effectively prioritizes, communicates, and allocates the work to the appropriate internal stakeholders * Effectively prioritizes the demands of the Customer and works issues to resolution to reduce ticket volume and reduce/eliminate aging ticket volume * Engages with cross-functional teams as and when required to ensure Customer needs are met * Ensures timely delivery and accuracy of regular ticket and management reports for Customer * Manages and assures compliance with the SLAs (Service Level Agreements) by working with the cross-functional team to triage, troubleshoot, and resolve areas where contractual service levels are in danger of being breached. * Assures SLA Reporting is correct, accurate, and delivered to Customer to meet contractual guidelines. * Requests and attends review meetings, as needed, to ensure swift delivery * Leads customer meetings with all levels of stakeholders and effectively communicates status * Administers change requests processes * Works closely with project team resources to drive the project and proactively manage project risks, issues, and scope adjustments. * Ensure adherence to standard processes, drive adoption of the ticketing system, and SCRUM practices. * Closely collaborates with Release Management and SCRUM Masters to meet Customer priorities * Implements the appropriate governance & escalation models for all the projects/assignments. * Keeps team apprised via project plans, meetings, and discussion minutes of project tasks identified, tasks to be completed, and work not completed * Drives efficiencies through implementation of Lean framework * Other duties as assigned **EDUCATION and/or EXPERIENCE** * Bachelors degree in Information Technology, Computer Science, Business or related field * 5-7 years overall SDLC / SaaS experience with at least 2 years of experience in Business Analysis or Project Management * Experience in handling end to end delivery of IT Software projects and products * Strong in Scope Management, Change Management with good negotiation skills * Experienced in stakeholder management (Internal and external), managing customer expectations & satisfaction delivery to Quality and Schedule * Must have strong Customer interfacing skills with a demonstrated ability to influence and consult with stakeholders (provide options with pros, cons, and risks) to solve business processes and technical problems. * Proven success against delivery KPIs (e.g., customer satisfaction adherence to SLAs) * Strong Leadership, Inter-personal and decision-making skills * Strong presentation and communication skills * Ability to provide a high level of customer service to internal and external stakeholders **WORK ENVIRONMENT** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The tasks will generally be performed in a typical office environment. **LOCATION/TRAVEL** While Altruista Health is located in Reston, VA, you may live anywhere in the U.S. Altruista Health has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021. **DISABILITY SPECIFICATIONS** Altruista will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

#J-18808-Ljbffr