Front Desk Supervisor
2 days ago
Description Here is what you will be doing each day: As our Front Desk Supervisor, you will interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. You’ll also: Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Supervise the Front Desk Agents. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance rules and be available to work on a regular basis. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with #J-18808-Ljbffr
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Front Desk Supervisor
1 week ago
Washington, Virginia, United States The Inn at Little Washington Full timeJob TitleFront Desk SupervisorJob DescriptionThe Inn at Little Washington seeks a highly skilled and organized Front Desk Supervisor to oversee night operations, ensuring a seamless guest experience. This role requires excellent communication skills, the ability to multitask, and proficiency in Resortsuite and Tock software.ResponsibilitiesManage front desk...
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Front Desk Supervisor
2 days ago
Washington, United States Donohoe Companies Full timeWe are looking for a Front Desk Supervisor that is passionate about serving others to join and help lead our front desk team. The front desk team is the center of the hotel where most interactions with guests take place. Your role is critical to our guests' overall experience. At Cambria Hotel, we cherish and treat everyone with respect. If you have a...
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Front Desk Supervisor
2 months ago
Washington, United States Sonesta International Hotels Full timeJob Description Summary The Front Desk Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Front...
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Front Desk Supervisor
1 week ago
Washington, Washington, D.C., United States Comstock Companies Full timeAbout the RoleThe Front Desk Supervisor is a key member of our team, responsible for managing the daily activities of our lobby and ensuring that our clients and guests receive top-notch service. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
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Front Desk Supervisor
3 weeks ago
Washington, United States Concord Hospitality Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
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Front Desk Supervisor
4 weeks ago
Washington, United States Sage Restaurant Group Full timeFront Desk Supervisor - Washington, District Of Columbia Sage Hospitality Group is looking to hire a Front Desk Supervisor to join us overseeing the Westin Washington City Center! A modern, luxury hotel in the heart of our nation’s history, The Westin Washington, D.C. City Center is a dynamic hotel in one of the world’s most iconic destinations: downtown...
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Front Desk Supervisor
4 weeks ago
Washington, United States Sage Restaurant Group Full timeFront Desk Supervisor Washington , District Of Columbia Apply Now Sage Hospitality Group is looking to hire an Front Desk Supervisor to join us overseeing the Westin Washington City Center! A modern, luxury hotel in the heart of our nation’s history, The Westin Washington, D.C. City Center is a dynamic hotel in one of the world’s most iconic...
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Front Desk Supervisor
4 weeks ago
Port Washington, United States Concord Hospitality Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests...
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Front Desk Supervisor
2 days ago
Washington, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Qualifications At least 2 to 3 years of progressive...
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Front Desk Supervisor
3 weeks ago
Washington, United States HYATT Hotels Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings. We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you will bring this group to a cohesive...
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Front Desk Supervisor
4 weeks ago
Washington, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3 years of...
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Hotel Front Desk Team Supervisor
3 weeks ago
Washington, United States HYATT Hotels Full timeJob SummaryAs a Front Desk Supervisor at Hyatt, you will play a vital role in ensuring the smooth operation of our hotel's front desk. Your primary responsibility will be to provide exceptional customer service to our guests, handling check-ins, check-outs, and resolving any issues that may arise. You will also be expected to maintain the highest standards...
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Front Desk Supervisor
6 months ago
Washington, United States Hilton Garden Inn M Street DC Full timeOverview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
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Front Desk Operations Manager
3 weeks ago
Washington, United States Hilton Garden Inn M Street DC Full timeJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Garden Inn M Street DC. This is a fantastic opportunity for someone who is passionate about delivering exceptional guest service and has experience in managing front desk operations.
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Front Desk Supervisor
4 weeks ago
Washington, United States Concord Hospitality Full timeDescription We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you are the one that brings this group to a cohesive team focused on providing our guests...
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Front Desk Supervisor
2 months ago
Washington, United States HYATT Hotels Full timeIf you're looking for a career with Hyatt, please click here to view job postings. Summary Description We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor,...
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Front Desk Coordinator
3 weeks ago
Washington, United States The Madison Hotel Full timeJob OverviewWe are seeking a highly skilled Front Desk Supervisor to join our team at The Madison Hotel. In this role, you will be responsible for managing the front office operations, ensuring customer satisfaction, and meeting financial goals.
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Front Desk Operations Manager
3 weeks ago
Washington, United States Sage Restaurant Group Full timeHotel Front Desk SupervisorWe are seeking a highly skilled Hotel Front Desk Supervisor to oversee the front office operations at our luxurious hotel in downtown Washington D.C. This is a fantastic opportunity for an experienced hospitality professional to join our team and provide exceptional customer service to our guests.About the Role:Supervise front...
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Front Desk Team Lead
3 weeks ago
Washington, United States Crescent Hotels and Resorts Full timeJob Title:Front Desk Supervisor- Must have Hilton experienceAbout the Job:This is a unique opportunity to join our dynamic team as a Front Desk Supervisor at Crescent Hotels and Resorts. We are seeking an experienced professional who can effectively manage the front desk operations, ensure excellent guest satisfaction, and contribute to the overall success...
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Front Desk Supervisor
2 days ago
Washington, United States Northwood Hospitality Full timeJob Description Shift: Flexible Day(s) Required: Flexible Rate of Pay: Minimum Requirements: A minimum of one year as a large hotel/resort front desk agent is required. Working knowledge of Opera PMS is preferred. Credit check is required. Ability to lead teams is required. Able to communicate effectively with guests in spoken or written format. Able to...